About the Role
You'll own the technical and operational execution of the trial from kickoff to decision, acting as the connective tissue between Sales, Product, and the customer during the evaluation window. You'll be the single point of accountability for trial execution.
Key Responsibilities
- Trial Execution: Own the technical and operational execution of each enterprise trial from kickoff through the customer's final decision, including environment setup and configuration.
- Requirements & Scoping: Gather and scope technical and operational requirements directly with the customer's technical and legal ops stakeholders.
- User Enablement: Design and deliver training so prospect teams can meaningfully evaluate the product, not just log into it.
- Issue Triage & Escalation: Identify and triage issues that arise during the trial, escalating to Product or Engineering as needed to keep the trial moving.
- Project Management: Own the trial timeline and success criteria, hold both Eudia and the customer accountable to them, and flag risk to the deal team early.
- Cross-Functional Connective Tissue: Act as the primary link between Sales, Product, and the customer during the evaluation window, and translate trial outcomes into a clear, evidence-based case for close.
What We're Looking For
- 1-2 years of experience; recent graduates encouraged to apply.
- Strong organizational skills. Comfortable tracking multiple timelines, tasks, and stakeholders at once.
- Clear, professional written and verbal communication; comfortable presenting to and training customer teams.
- Interest in learning technical/product concepts quickly and explaining them to non-technical users.
- Detail oriented and reliable in following up on open items and closing loops.
- Comfortable working directly with customers and cross-functional internal teams (Sales, Product).
- Willingness to travel for customer meetings and onsite trial support as needed.
Preferred (Nice to Have)
- Internship or coursework involving customer-facing work, project coordination, or technical support.
- Exposure to legal, compliance, or enterprise software (not required).
Compensation Range: $75K to $80K
Skills Required
- 1-2 years of experience; recent graduates are encouraged to apply
- Strong organizational skills and ability to manage multiple timelines, tasks, and stakeholders
- Clear, professional written and verbal communication skills
- Comfort presenting to and training customer teams
- Ability to learn technical and product concepts quickly and explain them to non-technical users
- Detail-oriented, reliable follow-up and ability to close open items
- Comfort working directly with customers and cross-functional internal teams
- Willingness to travel for customer meetings and onsite trial support as needed
- Internship or coursework involving customer-facing work, project coordination, or technical support
- Exposure to legal, compliance, or enterprise software
What We Do
The Eudia Augmented Intelligence Platform elevates the role of legal with bespoke AI solutions that eliminate routine work and illuminate previously unseen insights. By combining the power of a best-in-class LLM with expert, human-in-the-loop deployment, Eudia empowers legal teams to: Deliver greater business value by surfacing revenue opportunities, aligning risk incentives, and more. Work more efficiently and accurately, including optimizing external counsel spend. Stop the toil of menial legal tasks, allowing valuable, knowledgeable lawyers to focus on the most rewarding parts of their job. Ultimately, AI is how tomorrow’s legal team will transcend the tug-of-war between working at the speed of the business and eliminating risk, allowing legal teams to deliver billions in business value. But only Eudia stands ready to offer the co-created, trustworthy platform that in-house legal teams require.
