Solution Consultant, Pre-Sales

Reposted 6 Days Ago
Hiring Remotely in USA
Remote
120K-150K Annually
Mid level
Artificial Intelligence • Machine Learning • Software • Analytics
Our mission is to verify 100% of good identities in real-time and completely eliminate identity fraud on the internet.
The Role
As a Solutions Consultant, Pre-Sales, you'll assist customers in understanding and implementing identity verification solutions, collaborating with sales and technical teams.
Summary Generated by Built In
Why Socure?

At Socure, we’re on a mission—to verify 100% of good identities in real time and eliminate identity fraud from the internet.

Using predictive analytics and advanced machine learning trained on billions of signals to power RiskOS™, Socure has created the most accurate identity verification and fraud prevention platform in the world. Trusted by thousands of leading organizations—from top banks and fintechs to government agencies—we solve real, high-impact problems at scale. Come join us!

About the Role

As a Solution Consultant, Pre-Sales, you’ll support prospective and existing customers—including some of the most innovative financial institutions, fintechs, and digital platforms—as they adopt Socure’s identity verification and fraud prevention solutions. You’ll play a key role in the technical evaluation, implementation, and enablement process by helping clients understand our technology and how to apply it to their business goals.

This role blends technical acumen, client engagement, and solution delivery. You’ll collaborate closely with Sales, Customer Success, Product, and Data Science teams to ensure a smooth and effective client experience from discovery through onboarding.

What You’ll Do

  • Support the technical sales cycle by assisting with discovery, requirements gathering, and solution alignment.

  • Participate in product demonstrations and Proof-of-Concept (POC) implementations to highlight the capabilities of Socure’s platform.

  • Help translate business goals into technical requirements and assist in mapping client needs to Socure’s solutions.

  • Collaborate with cross-functional teams to ensure feasibility, implementation readiness, and strong hand-offs to post-sales.

  • Assist in onboarding clients by providing configuration support, technical guidance, and training alongside Customer Success.

  • Develop clear documentation for solution design, configuration steps, and FAQs to empower client teams.

  • Provide technical responses to RFPs and security reviews, with support from senior team members.

  • Stay current on fraud and identity trends, relevant regulations, and industry use cases to support customer conversations.

What You’ll Bring

  • 2–4+ years of experience in solution consulting, technical sales, implementation, or a related customer-facing technical role.

  • Familiarity with SaaS platforms, APIs, cloud environments, and basic data concepts (e.g., JSON, SQL).
    Strong communication and problem-solving skills, with the ability to clearly explain technical concepts to non-technical stakeholders.

  • Interest or background in identity verification, fraud risk, compliance, or regulated industries (financial services, fintech, gaming, etc.).
    Experience collaborating with internal teams such as Sales, Product, and Engineering to solve client challenges.

  • A customer-first mindset with a proactive and consultative approach to client interactions.

  • Bachelor’s degree in a technical, quantitative, or business field—or equivalent practical experience.

Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.

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Top Skills

APIs
Cloud Environments
JSON
SaaS
SQL
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The Company
Chennai, Tamil Nadu
386 Employees
Year Founded: 2012

What We Do

Socure is the leading platform for digital identity trust. Its predictive analytics platform applies artificial intelligence and machine learning techniques with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet to verify identities in real time. The company has more than 750 customers across the financial services, gaming, telecom, and e-commerce industries, including three of the top five banks, seven of the top 10 card issuers, three of the top MSBs, the top payroll provider, the top credit bureau, and over 100 of the largest and most successful FinTechs. Marquee customers include Chime, Varo Money, Public, Stash, and DraftKings.

Socure has received numerous industry awards and accolades, including being named to Forbes America’s Best Startup Employers 2021, being awarded Best New Technology Introduced over the Last 12 Months – Data and Data Services at the 2020 American Financial Technology Awards (AFTAs), being ranked number 70 in Deloitte’s Technology Fast 500™, being listed as a Gartner Cool Vendor, being recognized by Forbes as one of the Top 25 Machine Learning Startups to Watch, being named to CB Insights: The FinTech 250, and being awarded Finovate’s Award for Best Use of AI/ML, to name a few.

Why Work With Us

Socure is a critical part of the infrastructure of the digital economy and what we do is critical to ensure the safety of anyone doing any sort of business on the internet. Because of our technology digital identity theft will be eradicated and more people will be included in the digital economy than ever before.

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