Solutions Consultant AutoStore

Reposted 5 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Junior
Logistics • Automation
The Role
The Solution Consultant supports sales of AutoStore projects, working closely with clients to analyze logistics needs, create optimal solutions, and maintain customer relationships.
Summary Generated by Built In
The Solution Consultant main target is to support the sales of new AutoStore projects. He works in close collaboration with the Sales Manager to develop the best possible automated intralogistics solution for the customer - using AutoStore as the core system. The Solution Consultant has the skills to convince the customer about the solution and the resulting benefits. He/she coordinates with both internal and external stakeholders which are relevant in the sales and implementation processes. In addition, the Solution Consultant develops and improvise standard solution to differentiate Kardex from the competition. The Solution Consultant is highly motivated to work in a startup environment and is open for a wide range of tasks at different locations.

Your tasks

▪ Support the sales phase from acquisition until contract completion

▪ Meeting with clients to discuss their logistics requirements and IT needs

▪ Assessment of existing customer operations to identify areas of opportunity

▪ Analysis of customer data to evaluate current performance, trends and future requirements

▪ Creation of optimal process flow, layout and IT solution that deliver customer benefit

▪ Constant customer communication and maintenance of a strong client relationship

▪ Coordinate internal and external stakeholders in the sales and implementation phases

▪ Develop standard solutions (e.g. goods-to-robot picking, Kardex’s innovative products) to differentiate

▪ Introduce and improve tools (e.g. calculation, dimensioning, layouting, etc.) and sales processes

▪ Support projects in other locations in the APAC region if needed

Your profile

Skills Required

  • Experience in sales support for logistics or IT solutions
  • Ability to analyze customer operations and gather data
  • Strong communication skills for client relationship management
  • Experience with AutoStore or similar automation systems
  • Willingness to travel and work in different locations
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The Company
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