Solutions Architect, DevOps

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San Francisco, CA, USA
In-Office
Artificial Intelligence • Big Data • Machine Learning • Software • Analytics
The Role

Founded in 2012, H2O.ai is on a mission to democratize AI. As the world’s leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies develop purpose-built GenAI applications on their private data. With a focus on Sovereign AI—secure, compliant, and infrastructure-flexible deployments—H2O.ai delivers solutions that align with the highest standards of data privacy and control.
Our open-source technology is trusted by over 20,000 organizations worldwide, including more than half of the Fortune 500. H2O.ai powers AI transformation for companies like AT&T, Commonwealth Bank of Australia, Chipotle, Workday, Progressive Insurance, and NIH.
H2O.ai partners include NVIDIA, Dell Technologies, Deloitte, Ernst & Young (EY), Snowflake, AWS, Google Cloud Platform (GCP), VAST Data and MinIO. H2O.ai’s AI for Good program supports nonprofit groups, foundations, and communities in advancing education, healthcare, and environmental conservation. With a vibrant community of 2 million data scientists worldwide, H2O.ai aims to co-create valuable AI applications for all users.
H2O.ai has raised $256 million from investors, including Commonwealth Bank, NVIDIA, Goldman Sachs, Wells Fargo, Capital One, Nexus Ventures and New York Life.
For more information, visit www.h2o.ai

About This Opportunity

As a Solution Architect in H2O.ai Professional Services team you will work closely with Technical teams on the Customer side and Product Engineering, Enterprise Support and Sales teams on the H2O side.
This is a remote position based in San Francisco, California.

What You Will Do

  • Be the trusted solutions advisor for our customers and partners and deliver technical professional services to the customer. 
  • Own and deliver services that include installation, configuration and integration of H2O Generative AI, Machine Learning, Model Management,  and Cloud products in the customer environment/landscape. 
  • Provide/gather customer feedback to work with the H2O.ai Engineering team for product improvements.
  • Translate business cases and requirements into value based technical solutions through the architecture of machine learning workflows and systems from data ingestion to model deployment. 
  • Architect, design, and implement end to end Predictive and Generative AI Machine Learning and Data Science solutions that help customers realize the value of their investments in H2O.ai products and services.
  • Communicate effectively with a diverse audience of internal and external stakeholders consisting of: Engineers, business people, partners, executives. 
  • Present at meetups and webinars in the Data Science community, and be an integral part of the Maker culture of creating the best products and solutions. 

What We Are Looking For

  • Bachelor’s or a higher education degree in Computer Science/Engineering
  • Minimum 5-6 years of experience with cloud computing/linux systems and architecting end to end data processing pipelines or data intensive enterprise solutions
  • Experience of working in a customer facing environment, providing technical services
  • Excellent communication skills  (verbal and written, English language). Additional languages a plus.
  • Amicable attitude. Aptitude to independently investigate and find solutions to technical problems; urge to learn/master new technologies. Maker mindset.
How to Stand Out From the Crowd

Kubernetes, Linux, and Cloud Architecture Skills

  • Excellent understanding of system engineering concepts and good command of working in a linux based environment (OS fundamentals etc). Ubuntu and CentoOS/RHEL mainly.
  • Excellent understanding and implementation experience of the cloud ecosystem i.e. what solutions exist on the 3 major clouds (AWS, GCP, Azure) and when/how to use those components
  • Excellent understanding and implementation experience with containers and container based orchestration frameworks. Kubernetes (multiple distros like Openshift, and hosted solutions like AKS, EKS and GKE) must have. Virtualization knowledge (vmware. kvm) is a plus. 
  • Good understanding and implementation/integration experience of LDAP, OAuth, OpenID, SSH, TLS, network connectivity, firewalls etc that are required in any enterprise grade service architecture/solution
Programming Languages/Frameworks
  • Experience in Python, shell scripting is a must have. Go experience is a plus
Data Engineering Skills
  • Understanding of building data pipelines for data transformation using big data tools like Hadoop and Spark/Kafka for batch and streaming processing of data. 
  • Understanding and experience of SQL query language and working with relational databases. 
  • Understanding of NoSQL database types and understanding of their disparate application scenarios
Data Science skills
  • Excellent understanding and experience  of deploying Large Language Models in a containerized environment
  • Knowledge of overall Generative AI landscape and concepts.
  • Knowledge of basic statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.) and tabular predictive modelling techniques and concepts.

Why H2O.ai?

  • Market leader in total rewards
  • Remote-friendly culture
  • Flexible working environment
  • Be part of a world-class team
  • Career growth
  • Base salary range: $143,000 - 155,000 USD 

H2O.ai is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age, disability status or any other legally protected basis.
H2O.ai is an innovative AI cloud platform company, leading the mission to democratize AI for everyone. Thousands of organizations from all over the world have used our cutting-edge technology across a variety of industries. We’ve made it easy for people at all levels to generate breakthrough solutions to complex business problems and advance the discovery of new ideas and revenue streams. We push the boundaries of what is possible with artificial intelligence. 
H2O.ai employs the world’s top Kaggle Grandmasters, the community of best-in-the-world machine learning practitioners and data scientists. A strong AI for Good ethos and responsible AI drive the company’s purpose.
Please visit www.H2O.ai to learn more.

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The Company
Mountain View, CA
321 Employees
Year Founded: 2012

What We Do

H2O.ai is the leading AI cloud company, on a mission to democratize AI for everyone. Customers use the H2O AI Hybrid Cloud platform to rapidly make, operate and innovate to solve complex business problems and accelerate the discovery of new ideas. H2O.ai is the trusted AI partner to more than 20,000 global organizations, including AT&T, Aegon/ Transamerica, Allergan, Bon Secours Mercy Health, Capital One, Commonwealth Bank of Australia, GlaxoSmithKline, Hitachi, Kaiser Permanente, PayPal, PWC and Walgreens, over half of the Fortune 500 and one million data scientists. Goldman Sachs, NVIDIA and Wells Fargo are not only customers and partners, but strategic investors in the company. H2O.ai’s customers have honored the company with a Net Promoter Score (NPS) of 78— the highest in the industry based on breadth of technology and deep employee expertise. The world’s top 20 Kaggle Grandmasters (the community of best-in-the-world machine learning practitioners and data scientists) are employees of H2O.ai. A strong AI for Good ethos to make the world a better place and Responsible AI drive the company’s purpose. Please join our movement at www.H2O.ai.

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