Kore.ai is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform. With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we're enabling over 400+ Global 2000 companies to fundamentally reimagine their operations, customer experiences, and employee productivity.
Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and continuously improve agentic applications at scale. We've automated over 1 billion interactions every year with voice and digital AI in customer service, and transformed employee experiences for tens of thousands of employees through productivity and AI-driven workflow automation.
Recognized as a leader by Gartner, Forrester, IDC, ISG, and Everest, Kore.ai has secured Series D funding of $150M, including strategic investment from NVIDIA to drive Enterprise AI innovation. Founded in 2014 and headquartered in Florida, we maintain a global presence with offices in India, the UK, Germany, Korea, and Japan.
You can find full press coverage at https://kore.ai/press/
JD for Technical Architect
JOB DESCRIPTION
• Preparing the detailed design documents and design approaches using the various tools
• Translating the business requirements to technical specifications that can be used by the teams to
develop.
• Define implementation approaches, algorithms, and code structure to meet the requirements
• This position requires an individual to be creative, team-oriented, technology savvy, and driven to
produce results and demonstrate the ability to take a cross-team leadership role.
• Leads in the analysis, design, and implementation planning of the technical/business solution
• Willing to work on additional tasks and responsibilities that will contribute to the team, department,
and company goals.
• Customer interfacing, understanding the customer's technical environment, and proposing technical
Solutions to resolve business issues
• Architect experience and responsibility include defining, prototyping, and recommending the
technology solutions, detailing the implementation design, and identifying interfaces with
Other products for integration
• Abreast of the latest technologies & tools, and ability to evaluate and select appropriate tools and
technologies as per the requirement
• Apply attained experiences and knowledge in solving problems that are complex in scope, requiring
in-depth evaluation
• Experience with scaling and performance of large systems and web applications.
• Very good experience in OOPS and Multi-Threading
• Very Good Experience in JavaScript, Jquery, Node JS, HTML 5, CSS3.
• Very Good Experience in user authentication and authorization models and frameworks
• Very good experience in defining/creating SOAP & RESTful web services.
• Experience in consumer & employee-facing business applications
• Experience in Reporting & Analytics as well as Systems Integration Experience in product
development, preferably Chatbots, Mobile, and SaaS.
Nice to Have Skills
• Experience in Smartbot development and integrating with NLP engines
• Experience working with NLP engines, Artificial Intelligence frameworks etc
EXPERIENCE REQUIRED
• 10+ yrs overall technical experience and minimum of 3 years a Technical Solution Architect
EDUCATION QUALIFICATION
• Graduate in Engineering OR Master's in Computer Applications
About the role
- Describe the role and team the candidate will be joining
What you'll do
- Describe the specific responsibilities and job functions of the role
Qualifications
- Describe the experience and attributes of the ideal candidate
Top Skills
What We Do
Digital future is headed where convenience and speed coexist with personal and human touch. People should be able to communicate with companies, systems and smart machines in the same way they’d talk to friends and colleagues.
Kore.ai strives to achieve this with its unsurpassed innovation in Natural Language Understanding (NLU) to deliver the next generation of human-to-machine interactions, in the form of virtual assistants, for the greater good of our customers and their employees.
We are constantly in search of people who share this vision and are fired by values that we believe are at the core of everything we do: an obsession to achieve client success through understanding and empathy, turning every challenge as an opportunity to innovate, a culture of openness, the willingness to embrace bold ideas; and being a trailblazer when it comes to trying, failing (fast) and learning to succeed. A reason why reputed analyst firms like Gartner, Forrester, IDC, ISG, Everest Group, Celent, and more have recognized as a Market Leader.
It is not worth living if you are not having some fun – Kore.ai has everything you need to make your career successful, purposeful, and happy.
Because digital experiences of today will eventually manifest as conversational interactions and transform the way enterprises interact with their customers, partners and employees, we have every reason to believe you can make a difference.
