Simon Data was founded in 2015 by a team of successful serial entrepreneurs with a passion for transforming data to drive real-world results. We are building a best-in-class enterprise Customer Data Platform that empowers marketers to create personalized data-driven experiences for the customers. We’re scrappy problem solvers who believe in tackling big challenges with disruptive thinking and giving our customers the support they need to deliver great next-generation experiences at scale.
At Simon, we firmly believe that business success starts and ends with people. We all do our best work when we are surrounded by other friendly top performers who want to succeed together. This attitude is core to our values. When you trust your team, invest in their development, and give them ownership, great things happen.
The RoleSolutions Architects are primarily responsible for integrating and onboarding new customers, onboarding existing customers to new product offerings, and providing product/domain expertise to the broader Client Delivery team to help bring our customer’s most complex use cases to life. You'll be conducting technical discovery, technical stakeholder management, and workshopping to inform technical / architectural recommendations. We’re looking for process-oriented people, who enjoy working in a fast-paced environment, and who love learning. You are critical to the long-term success of our customers as you’ll be advising them on the best ways to integrate Simon to their existing Martech stack and orchestrate their highest value campaigns.
What You’ll DoSupport technical aspects of customer onboarding to ensure Simon customers get value from the product as quickly as possible
Work with customer marketing, product, and engineering teams to advise them on how Simon will fit into their marketing and data stack
Translate customer use cases into workflows in Simon
Diagnose challenges at the intersection of data and marketing facing CMOs, CTOs and VP-level leaders at F1000s and high-growth companies
Work closely with Simon Data’s sales, client solutions, engineering and product teams to help shape product vision and deployment strategy
Convey the voice of customers to a product and engineering team that is passionate about quality, staying ahead of the curve, teamwork, and supporting customer objectives
5+ years of professional work experience; at least 2 of which are in solutions architecture, sales engineering, or SaaS implementation
Strong business acumen, ability to strategically partner with clients
Knowledge with complex data models and mapping business needs to technical needs and vice versa
SQL expertise or similar relevant programming languages
Deep understanding of APIs, web/mobile sdks, and related technologies
Results-oriented strategic thinker who is able to thrive in an unstructured and fast-paced environment
Intellectually curious and a problem solver
Superior emotional intelligence and communication skills
Ability to quickly absorb and comprehend the ever-changing landscape of data and marketing technology (prior knowledge a plus)
Ability to work independently to deliver outcomes, and collaborate with and across teams
Superior presentation skills and the ability to think on your feet
Bachelor's Degree ( Computer Science, Data Analytics or technical a plus)
100% coverage of medical premiums for employee AND family
Flexible PTO
Generous Maternity and Paternity Leave
Remote work, quarterly wellness, and client support stipends
Professional Development stipend
In compliance with the state and city salary transparency requirements, the potential salary for this position is from $90,000 to $130,000 which represents a range commensurate with experience.
Visa sponsorship for this role is currently not available.
Diversity
We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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What We Do
Simon AI empowers marketing teams with the data, tools, and support to deliver 1:1 personalization across every customer touchpoint. Simon AI combines a composable customer data platform with agentic AI to help marketers start with a goal—like reducing churn or driving repeat purchases—and let intelligent agents handle the rest. By uncovering hidden signals, activating 100x more customer and contextual data, and automating execution across engagement channels, Simon AI enables even small teams to perform like much larger ones. Leading brands like ASOS, SeatGeek, and others trust Simon to turn complex data into faster launches, personalization at massive scale, and revenue-generating performance.
Why Work With Us
At Simon, we firmly believe that business success starts and ends with the people. The best people do their best work when they are surrounded by other friendly top performers who want them to succeed. This attitude is core to our values. When you trust your employees, support them, and give them ownership, then great things happen.
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