General Summary of Position:
The Solution Architect’s role is one to utilize their technology background to lead the consultative discovery of the client/prospect’s business goals, objectives, and challenges and to translate them into effective technology and services solutions. The SA plays a leadership role, by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications. Qualified candidates will possess deep experience in the communications and/or network industry in a sales-oriented, technical solution design and architecture role, with an emphasis on various network architectures, IoT, Smart Office, managed services, and mobility solutions.
Duties and Responsibilities:
- Serve as the technical design and architectural expert across the Granite solutions portfolio
- Build and maintain relationships in assigned accounts as appropriate to identify and cultivate additional opportunities
- Develop solutions/strategies using technology to resolve customer issues and achieve business goals/objectives
- Serve as a deal architect for multi-faceted, multi-technology solutions
- Partner with other company subject matter experts to build the customer solution
- Develop and deliver technical presentations with customers and tailor content to audience as appropriate
- Author and deliver solution designs, scope of work (SOWs) and technical project plans incorporating service and program management activities.
- Understand the competitive landscape and can clearly articulate the technical differentiation and value proposition associated with the Granite solutions versus its competitors.
- Achieve sales and profit goals through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up.
Required Qualifications:
- BS or BA in Engineering or Computer Science or equivalent work experience
- Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client’s needs into technology solutions
- 10+ years in a customer/client facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.)
- Demonstrated and verifiable track record of prior successful customer engagements. Examples of solution designs, scopes of work and/or technical project plans are required.
- Experience in the development and implementation of IT and/or Managed Services solutions with accountability for end-to-end delivery
- Ability to present both technical and non-technical information to broad audiences
- Excellent interpersonal skills to effectively work in a team environment and explain complex system solutions to customers.
- Effective written communication skills.
- Current and valid industry certifications in one or more of the following required
- BICSI - Registered Communications Distribution Designer (RCDD)
Preferred Qualifications:
- Proven experience with one or more of the following technologies and/or service solutions:
- ConnectWise PSA and/or CPQ
- Data Center Technologies
- IOT Endpoints
- Computing Devices, Smart Boards, Climate Control, Digital Signage, Interactive Kiosks, Smart Lighting, Analytics
- Network Architecture
- Working knowledge of the following
- Routers, VPN and Firewall- Cisco and Fortinet
- Switches– Cisco, HP
- WAN– SDWAN, PTP, MPLS and VPN Topologies
- Data Centers– Cloud (UCaaS), Hypervisors, Server Farms, SAN, Leaf-Spine Topology
- Wireless– Cisco/Meraki, HP/Aruba, Aerohive, Ruckus
- Network Assessment Tools –Netformx, Ekahau, AirMagnet, iBwave, SolarWinds
- Managed Services
- Managed Wi-Fi
- IaaS (Infrastructure as a Service)
- NaaS (Network as a Service)
- Current and valid industry certifications in one or more of the following preferred
- BICSI - Data Center Design Consultant (DCDC)
- Cisco/Meraki
- HP/Aruba
- TOGAF
- ITIL
- CompTia
*Preferred Hybrid out of Murfreesboro, TN or Remote*
#LI-SM1
Preferred QualificationsGranite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Skills Required
- BS or BA in Engineering or Computer Science or equivalent work experience
- Strong business acumen and understanding of clients' IT business goals and challenges
- 10+ years in a customer/client facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.)
- Demonstrated and verifiable track record of prior successful customer engagements; examples of solution designs, SOWs, and technical project plans required
- Experience in the development and implementation of IT and/or Managed Services solutions with accountability for end-to-end delivery
- Ability to present both technical and non-technical information to broad audiences
- Excellent interpersonal skills to effectively work in a team environment and explain complex system solutions to customers
- Effective written communication skills
- Current and valid industry certification: BICSI - Registered Communications Distribution Designer (RCDD)
- Proven experience with ConnectWise PSA and/or CPQ
- Experience with Data Center Technologies
- Experience with IoT endpoints (computing devices, smart boards, digital signage, interactive kiosks, smart lighting, climate control, analytics)
- Network architecture knowledge (routers, VPN, firewall - Cisco and Fortinet; switches - Cisco, HP; WAN - SDWAN, PTP, MPLS; data center/cloud, hypervisors, SAN, leaf-spine topology; wireless - Cisco/Meraki, HP/Aruba, Aerohive, Ruckus)
- Familiarity with network assessment tools: Netformx, Ekahau, AirMagnet, iBwave, SolarWinds
- Experience with managed services (Managed Wi-Fi, IaaS, NaaS)
- Preferred certifications: BICSI DCDC, Cisco/Meraki, HP/Aruba, TOGAF, ITIL, CompTIA
Granite Telecommunications Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Granite Telecommunications and has not been reviewed or approved by Granite Telecommunications.
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Healthcare Strength — Health, dental, and vision coverage are often highlighted as strong, with several mentions of robust healthcare benefits. Feedback suggests the core medical offerings are a notable advantage within the package.
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Retirement Support — A 401(k) with company match is frequently cited as a meaningful positive. Feedback suggests the retirement program contributes appreciably to overall total rewards.
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Strong & Reliable Incentives — Sales roles feature uncapped commissions and bonus potential that can materially increase total earnings for strong performers. Feedback suggests variable compensation can be highly rewarding when performance targets are achieved.
Granite Telecommunications Insights
What We Do
Granite is a dynamic and rapidly growing company serving the exciting and demanding Telecommunications market. 2018 EIS awardee. The success we have achieved to date has been the direct result of the outstanding team of people that make up our company. It is a team that is committed to satisfying customers by producing, and supporting high quality, cost effective telecommunications solutions. We gain satisfaction from exceeding our customer expectations by doing the best possible job we can, and continuously improving what we do and how we do it. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success. Granite is one of the premier telecommunications solutions providers for businesses across the United States and Canada. With unparalleled North American coverage, Granite is the leading corporate phone service provider to multi-location companies through our scalable solutions, customized to manage all your local, regional and national locations. Through long-term commercial wholesale contracts, Granite offers dial-tone, infrastructure solutions, advanced data services, broadband, and security services to our customers at significant savings. Enjoy on-line location pre-qualification, order entry, order tracking and revenue reporting along with premier account managers.
