What you will do:
- Drive technical engagements with key customers to deliver quality technical solutions and services.
- Establish repeatable motions and best practices to improve the efficiency of customer projects. Build technical resources such as tutorials, white papers, and tools to address customer needs.
- Play an active role in the open-source community. Work as a community technical expert and keep your influence by actively joining all types of community activities and events.
- Build long-term strategic relationships with potential clients and identify new opportunities in the user community.
- Responsible for communicating with key users/clients and providing them with help throughout the whole process of trial, testing, and delivering a full solution in production.
What we are looking for:
- Bachelor's degree or above in Computer Science, Information Technology, or related field.
- Over 5 years of experience in infrastructure software pre-sales, development, or consulting.
- Good understanding of the following areas: Cloud-native, Database, and Machine Learning.
- Good understanding of open source and experience with an open-source community is ideal.
- A team player who is optimistic, integral, responsible, good at communicating, and willing to help other colleagues.
- A passionate learner and a powerful problem-solver with decisiveness.
- Coding experience in Python, Node.js, Go, or Java.
- We hope you can adapt to a fast-changing environment (i.e. the different stages of a startup company).
- Experience with Open Source Milvus Vector Database is nice to have.
Benefits:
- Competitive compensation (cash + equity)
- Regular bonus and equity refresh opportunities
- Medical, dental, and vision insurance
- Paid time off, including vacation, sick leave, and global wellbeing days
- Generous 401(k) and regional retirement plans
Top Skills
What We Do
Zilliz is a leading vector database company for production-ready AI. Built by the engineers who created Milvus, the world's most popular open-source vector database, Zilliz is on a mission to unleash data insights with AI. The company builds next-generation database technologies to help organizations rapidly create AI/ML applications, and unlock the potential of unstructured data. By taking the burden of complex data infrastructure management off of its users, Zilliz is committed to bringing the power of AI to every corporation, every organization, and every individual.
Headquartered in San Francisco, Zilliz is backed by a number of prestigious investors, including Aramco's Prosperity7 Ventures, Temasek's Pavilion Capital, Hillhouse Capital, 5Y Capital, Yunqi Partners, Trustbridge Partners and others. Zilliz's technologies and products help over 1000 organizations worldwide easily create AI applications in various scenarios, including computer vision, image retrieval, video analysis, NLP, recommendation engines, targeted ads, customized search, smart chatbots, fraud detection, network security, new drug discovery, and much more. Learn more at zilliz.com or follow @zilliz_universe.








