Solutions Architect, Sales

Posted 3 Days Ago
Be an Early Applicant
Raleigh, NC, USA
In-Office
119K-165K Annually
Senior level
Information Technology • Energy
The Role
Lead solution definition and technical strategy during sales for utility customers. Translate customer challenges into Level 1/2 architectures and value-based solution narratives, scope SOWs, evaluate technologies, and partner with sales, product, engineering, and delivery to ensure feasible, revenue-driving solutions focused on AMI, grid edge intelligence, MDMS, DER/DERMS, and utility communications.
Summary Generated by Built In

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

Itron is seeking a strategic and technically sophisticated Solution Architect (SA) to lead solution definition and architecture strategy throughout the sales process. Partnering closely with Enterprise and Client Executives, the SA serves as the trusted technical advisor responsible for translating customer challenges into compelling solution narratives that drive business value and revenue growth.
This role combines solution architecture, consultative selling, and utility industry expertise to develop integrated offerings that align customer objectives, technical requirements, and commercial outcomes. The ideal candidate brings strong solution storytelling, broad architectural awareness, and a deep understanding of utility technologies including AMI, Grid Edge Intelligence, and Intelligent Network Connectivity.
Duties & Responsibilities
  • Own the technical solution strategy for assigned pursuits, ensuring alignment between customer goals, pricing, commercial strategy, and delivery feasibility.
  • Partner with Enterprise and Client Executives to shape opportunities, expand solution scope, and drive Total Contract Value (TCV) growth.
  • Develop and communicate Level 1 (platform-wide) and Level 2 (use-case-specific) architectures that clearly articulate customer value and business outcomes.
  • Translate customer needs into solution narratives using use-case mapping, architecture design, and value-based storytelling.
  • Act as a trusted advisor to technical, operational, and executive stakeholders throughout the sales process.
  • Lead solution positioning for Grid Edge Intelligence, AMI 2.0, and Intelligent Network Connectivity initiatives.
  • Evaluate alternative technologies and competitive approaches to effectively communicate Itron's differentiation and value.
  • Collaborate with cross-functional teams to ensure solution accuracy, feasibility, and seamless transition from sales to delivery.
  • Contribute to reusable solution assets, knowledge sharing, and continuous improvement of solution architecture practices.
  • Demonstrate customer-centric, collaborative, accountable, agile, authentic, and innovative leadership in all customer and internal engagements.
Required Skills & Experience
  • Bachelor's degree in Engineering, Computer Science, Information Systems, or a related technical field, or equivalent experience.
  • 8+ years of experience in solution architecture, technical pre-sales, product management, consulting, or related roles within the utility, telecommunications, or enterprise technology industries.
  • Proven ability to develop and communicate complex solution architectures across multiple technologies, deployment models, and partner ecosystems.
  • Experience translating customer business challenges into technically sound solutions with measurable business value.
  • Strong understanding of AMI, Grid Edge Intelligence, Meter Data Management Systems (MDMS), data platforms, and utility communications technologies.
  • Experience with solution scoping, Statements of Work (SOWs), and cross-functional solution development.
  • Strong communication, presentation, and relationship-building skills with the ability to engage technical and executive audiences.
  • Demonstrated success working collaboratively across sales, product, engineering, and delivery organizations.
Preferred Skills & Experience
  • Experience supporting electric, gas, or water utilities.
  • Subject matter expertise in Distributed Energy Resources (DER) and Distributed Energy Resource Management Systems (DERMS).
  • Experience with AMI 2.0, grid modernization, or digital utility transformation initiatives.
  • Understanding of utility regulatory environments and business case development.
  • Knowledge of cellular, RF mesh, and hybrid utility networking technologies.
  • Experience supporting large, complex sales pursuits and strategic customer engagements.
Benefits Info:
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience and may vary by location. The base salary is $119,000-165,000 annually. This position is eligible for our annual bonus program.

#LI-EP1

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email [email protected].

Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com

Skills Required

  • Bachelor's degree in Engineering, Computer Science, Information Systems, or related technical field, or equivalent experience.
  • 8+ years of experience in solution architecture, technical pre-sales, product management, consulting, or related roles within utility, telecommunications, or enterprise technology industries.
  • Proven ability to develop and communicate complex solution architectures across multiple technologies, deployment models, and partner ecosystems.
  • Experience translating customer business challenges into technically sound solutions with measurable business value.
  • Strong understanding of AMI, Grid Edge Intelligence, Meter Data Management Systems (MDMS), data platforms, and utility communications technologies.
  • Experience with solution scoping, Statements of Work (SOWs), and cross-functional solution development.
  • Strong communication, presentation, and relationship-building skills with the ability to engage technical and executive audiences.
  • Demonstrated success working collaboratively across sales, product, engineering, and delivery organizations.
  • Experience supporting electric, gas, or water utilities.
  • Subject matter expertise in Distributed Energy Resources (DER) and Distributed Energy Resource Management Systems (DERMS).
  • Experience with AMI 2.0, grid modernization, or digital utility transformation initiatives.
  • Understanding of utility regulatory environments and business case development.
  • Knowledge of cellular, RF mesh, and hybrid utility networking technologies.
  • Experience supporting large, complex sales pursuits and strategic customer engagements.

Itron Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Itron and has not been reviewed or approved by Itron.

  • Healthcare Strength Medical, dental, and vision coverage are complemented by HSA/FSA options, life and disability insurance, an EAP, and mental‑health resources, with plans characterized as strong for U.S. employees.
  • Retirement Support A 401(k) with company match is standard, and recent company materials describe a comparatively strong matching formula alongside access to an ESPP.
  • Leave & Time Off Breadth Policies include unlimited PTO for many salaried roles and paid holidays. Hybrid/remote options also appear in recent postings.

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The Company
HQ: Liberty Lake, WA
5,284 Employees
Year Founded: 1977

What We Do

Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure services to communities in more than 100 countries. Our proven portfolio of smart networks, software, services, meters and sensors helps our customers better manage energy and water for the people they serve.

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