About the role:
As a SAFe Solution Architect aligned to the Payments Operations value stream, you will define and drive the architectural vision and technical strategy across all payment, billing, collections, reconciliation, and financial operations platforms. This role is critical to ensuring that customer and donor funds move securely, accurately, compliantly, and at scale from authorization through settlement and reporting.
You will partner closely with Finance, Payments Operations, Risk & Compliance, Product Management, Cyber Security, and Engineering to design resilient, highly available, and audit-ready solutions that support global payment methods, regulatory requirements, and high transaction volumes.
What you'll be doing:
Define and evolve the solution architecture for the Payments Operations value stream, ensuring alignment with enterprise architecture and business strategy.
Establish and maintain a long-term architectural roadmap supporting end-to-end payment lifecycles including authorization, settlement, reconciliation, refunds, chargebacks, and reporting.
Drive modernization using cloud-native, API-first, and event-driven architectures to improve scalability, resiliency, and observability.
Partner with Finance, Risk, Compliance, Product, and Engineering teams to translate business and regulatory requirements into secure, scalable technical solutions.
Lead architectural design across payment gateways, billing and invoicing platforms, ERP and general ledger integrations, and financial data pipelines.
Ensure architectural alignment and dependency management across multiple Agile Release Trains (ARTs).
Design highly available and fault-tolerant systems supporting mission-critical financial workflows with strict SLAs.
Guide teams in implementing auditable, idempotent transaction flows and real-time event processing.
Identify and mitigate technical and operational risks related to PCI DSS, SOX, fraud, data privacy, and financial compliance.
Participate in PI Planning, System Demos, and Inspect & Adapt events to ensure architectural alignment and continuous improvement.
Collaborate with Enterprise, Cyber, and Solution Architects to ensure interoperability across adjacent value streams.
What we'll want you to have:
12+ years of industry experience designing and implementing solutions.
8+ years of experience in solution or enterprise architecture roles.
3+ years of experience working in a SAFe environment or other scaled Agile frameworks.
SAFe® Architect Certification (or willingness to obtain).
Deep expertise in payments, billing, reconciliation, and financial operations architectures.
Experience with Integration & Event Hubs, Event Streaming & Pub/Sub, and AI orchestration
Strong understanding of PCI DSS, SOX controls, auditability, and financial compliance requirements.
Demonstrated ability to deliver solutions meeting quality, security, availability, and operability standards.
Preferred Skills
Experience with payment gateways and processors (e.g., Stripe, Cybersource, Adyen, Braintree, Hyperwallet, Worldpay, PayPal).
Experience integrating billing, subscription management, and revenue recognition platforms.
Experience with enterprise data platforms, including data warehouses, master data management, and analytical/reporting tools (e.g., Qlik, Tableau, Power BI).
ERP and financial system integration experience (e.g., NetSuite, Workday, SAP, Oracle).
Strong background in event-driven architectures, distributed systems, and financial data pipelines.
Familiarity with fraud detection, chargeback workflows, and risk scoring platforms.
Experience with cloud platforms, microservices, and API gateway architectures.
Strong communication skills and the ability to mentor architects and senior engineers.
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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
The starting base pay is $133,700.00 to $173,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.Benefits Include:
Medical, dental, and vision insurance
Remote-flexible workforce
Wellness Programs
401(k) program with employer match
Flexible paid time off
Generous Parental Leave
Donations for Doers
Pet insurance, legal and identity protection
Tuition reimbursement program
Skills Required
- 12+ years of industry experience designing and implementing solutions
- 8+ years of experience in solution or enterprise architecture roles
- 3+ years of experience working in a SAFe environment
- SAFe Architect Certification
- Deep expertise in payments, billing, reconciliation, and financial operations architectures
Blackbaud Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Blackbaud and has not been reviewed or approved by Blackbaud.
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Leave & Time Off Breadth — Paid time off, paid holidays, and “wellbeing days” are emphasized, and feedback suggests PTO is a consistent strength. Remote/hybrid flexibility further supports time-away needs.
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Wellbeing & Lifestyle Benefits — Wellbeing programs, health coaching, and flexibility (including remote/hybrid schedules) are highlighted as part of a holistic support approach. Tuition reimbursement, wellness recognition, and home-office support add everyday value.
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Inclusive Benefits Coverage — Benefits extend to mental health support, fertility options, and travel support for abortion care, with parental leave also included. These offerings signal attention to diverse needs across life stages.
Blackbaud Insights
What We Do
Blackbaud unleashes the potential of the people and organizations who change the world. As the leading software provider exclusively dedicated to powering social impact, Blackbaud expands what is possible across the nonprofit and education sectors, at companies committed to social responsibility, and for individual change makers. Built specifically for fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management, Blackbaud’s essential software accelerates impact through unmatched expertise and powerful data intelligence. Millions of people across more than 100 countries connect, give, learn, and engage through Blackbaud platforms.
Why Work With Us
We’re here to fuel impact that creates a better, more connected world. When nonprofits, social impact teams, schools and individual change-makers have powerful and effective foundational infrastructure, they transform our communities and our world.
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