Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
This position is a remote position with Home Office setup as determined by SHI management.
Role Description
Perform design and implementation work, including architecture analysis, system migrations, and systems engineering activities
Design and implement enterprise infrastructure solutions, including:
Converged and hyperconverged infrastructure
Storage platforms and SAN environments
Disaster recovery solutions
Server virtualization and day-to-day infrastructure operations
Backup and ransomware resiliency solutions
Virtual networking solutions
Serve as the technical lead on projects and workshops, overseeing delivery and being accountable for project outcomes
Collaborate with sales teams to identify, scope, and close professional services opportunities through customer discovery and design sessions
Deliver configuration, deployment, and upgrade services within customer and partner environments
Participate in pre-sales and post-sales engagements, including solution design, planning, and technical validation
Provide technical leadership and mentorship to other architects and consultants
Stay current with infrastructure industry trends, technologies, and vendor offerings
Demonstrate long-term, strategic thinking related to infrastructure services and customer engagements
Behaviors and Competencies
Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes.
Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.
Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.
Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.
Teamwork: Can build and lead multiple teams, fostering a cooperative environment and ensuring effective communication between team members.
Self-Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation.
Skill Level Requirements
Ability to design, build, and implement infrastructure solutions from delivery through production readiness
Proven experience defining, designing, building, and maintaining enterprise systems and infrastructure solutions
Strong troubleshooting and problem-solving skills
Excellent written and verbal communication skills
Strong organizational, analytical, and research skills
Excellent project and time management skills
Ability to guide and mentor other consultants and architects
Consultative approach to enterprise infrastructure architecture and delivery
Passion for technology and continuous learning
Certifications
Industry certifications in one or more infrastructure technology platforms, such as:
VMware Certified Professional (VCP)
Veeam Certified Engineer (VMCE)
Cisco Certified Network Associate (CCNA)
Or equivalent infrastructure-related certifications
Other Requirements
Bachelor’s degree in Computer Engineering, Computer Science, or a related field, or equivalent professional experience
3–4 years of progressive technical experience with increasing responsibility
Minimum of 2 years of hands-on experience working with infrastructure technologies, including:
Blade chassis and server platforms
Hypervisors
Storage systems and storage fabrics
Backup and recovery solutions
Strong understanding of virtualization technologies and software-defined data center concepts
Ability to lift up to 50 pounds to support equipment racking and onsite installations
Ability and willingness to travel to client sites up to 20%
The estimated annual pay range for this position is $135,000 - $190,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
What We Do
Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience. Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization. Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers. Execute your IT vision with stress-free, scalable solutions you – and your people – will love. SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
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