Core Responsibilities:
Client-Facing Pre-Sales Support:
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Lead discovery sessions, technical workshops, and strategic client briefings.
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Translate customer business outcomes into technical architectures.
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Influence and shape customer roadmaps and architecture standards.
Solution Architecture & Innovation:
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Architect robust enterprise network solutions using vendor best practices.
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Design repeatable solution templates and vertical-specific architectures.
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Participate in cross-domain solutioning, integrating network with cloud, security, or collaboration stacks.
Proposal Development & Deal Shaping:
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Create high-impact technical proposals, diagrams, and cost models.
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Respond to complex RFPs/RFIs with accurate and compelling content.
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Collaborate with pricing and delivery to validate technical and operational scope.
Technical Presentations & Demonstrations:
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Deliver compelling solution presentations to technical and executive audiences.
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Lead or support technical demonstrations, whiteboarding sessions, and proof-of-concepts.
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Represent Black Box as a trusted advisor in customer briefings and strategy sessions.
Strategic Alignment & Advisory:
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Work with internal stakeholders to co-develop new offerings and enhance existing ones based on field feedback.
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Coordinate with Alliance Managers to understand OEM roadmap and incorporate innovation into proposals.
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Act as a technical advisor to Sales Leaders and Business Unit VPs.
Top Skills
What We Do
Black Box is a global digital infrastructure integrator delivering network and system integration services and solutions, support services, and technology products to businesses in the United States, Europe, India, Asia Pacific, the Middle East, and Latin America and has around 4,000 professionals globally. Black Box has strong service offerings in network integration, digital connectivity infrastructure, data center build-out, modern workplace, and cybersecurity for businesses across various industries including financial services, technology, healthcare, retail, public services like airports; manufacturing, and other sectors.
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