Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
This position will partner closely with AI Lab leadership, PMO, engineering, and partner teams to define and deploy solutions, document technical designs, and help mature AI Lab capabilities. The role is internally focused, with an emphasis on solution standardization, technical readiness, partner alignment, and enabling SHI teams to confidently position and deliver AI Lab offerings.
Role Description
Internal Solution Design
Design scalable AI Lab solution architectures that align with SHI offerings, customer use cases, partner capabilities, and internal delivery standards.
AI Lab Enablement
Develop internal technical enablement content, reference architectures, solution briefs, and guidance materials that help sales, engineering, and delivery teams understand and position AI Lab offerings.
Technical Documentation
Create and maintain solution documentation, technical requirements, Bills of Materials (BOMs), design assumptions, implementation handoff materials, and Statement of Work (SOW) inputs for AI Lab solutions.
Cross-Functional Collaboration
Partner with AI Lab, PMO, Product Management, Sales Enablement, Engineering, and Partner Development teams to align solution design, readiness, and delivery expectations.
Partner and Technology Alignment
Support evaluation of AI ecosystem partners, platforms, infrastructure components, and solution patterns to determine fit for AI Lab use cases.
Practice Development
Help establish repeatable standards, templates, governance, and solution packaging that improve consistency, scalability, and quality across AI Lab offerings.
Technical Advisory
Provide internal technical guidance on AI infrastructure, data center architecture, software platforms, deployment considerations, and emerging AI technology trends.
Operational Readiness
Support intake, prioritization, solution scoping, and handoff processes to ensure AI Lab opportunities are clearly defined and ready for execution.
Behaviors and Competencies
Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances.
Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.
Documentation: Independently produces and maintains documentation for routine processes; ensures accuracy and consistency.
Leadership: Can proactively seek out leadership roles, initiate team projects, and contribute to team development and success.
Problem Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.
Teamwork: Can lead a team effectively, facilitate cooperation, sharing information, and ensuring that all team members are able to contribute to their full potential.
Self – Motivation: Can proactively seek out challenges, initiate self-development projects, and contribute to personal or professional innovative ideas.
Skill Level Requirements
Expert knowledge of Linux, Kubernetes, and orchestration.
Knowledge of AI infrastructure, networking, and storage.
Ability to design data center infrastructures that include hybrid cloud, hyper-converged, software-defined data center (SDDC), Infrastructure/Platform as a Service (IaaS/PaaS), automation, containerization, and Data Center Management Platforms – Intermediate.
Strong knowledge of virtualization technologies, hypervisors, server virtualization, Software Defined Data Center (SDDC), containerization, and automation – Intermediate.
Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating value propositions, and providing technical expertise to support the sales process – Intermediate.
Expertise in mainstream technologies including Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, and Nutanix – Intermediate.
Experience with Disaster Recovery, Business Continuity, and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) – Intermediate.
Certifications in NVIDIA (e.g., DGX Certified) or relevant vendor technologies.
Experience in enterprise data center technologies and solutions.
Knowledge and experience in data center power and cooling technologies.
Familiarity with AI software stacks (e.g., TensorFlow, PyTorch, Kubernetes for AI).
Experience with cloud-hybrid AI deployments or large-scale data center projects.
Knowledge of the AI Factory concept, NCPs, and AI Cloud Providers.
Strong problem-solving skills and a customer-centric mindset.
Other Requirements
Experience in AI labs, data center environments, or advanced technology platforms.
Strong self-directed learning mindset with the ability to stay current in rapidly evolving AI, infrastructure, and platform ecosystems.
Excellent communication, presentation, organizational, and time-management skills.
Willingness to work flexible schedules, including evenings and weekends, as project needs require.
Ability to travel up to 15% for customer, partner, and industry engagements.
Advanced certifications, published research, or a strong record of open-source contributions in AI or related fields are a plus.
The estimated annual pay range for this position is $150,000 - $250,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Skills Required
- Expert knowledge of Linux, Kubernetes, and orchestration
- Knowledge of AI infrastructure, networking, and storage
- Ability to design data center infrastructures including hybrid cloud, hyper-converged, SDDC, IaaS/PaaS, automation, containerization, and Data Center Management Platforms
- Strong knowledge of virtualization technologies, hypervisors, server virtualization, SDDC, containerization, and automation
- Ability to effectively communicate and sell complex technical products or services
- Expertise with vendor technologies: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix
- Experience with Disaster Recovery, Business Continuity, and High Availability solutions (backup/recovery, data protection, clustering, active/active)
- Experience in AI labs, data center environments, or advanced technology platforms
- Strong communication, presentation, organizational, and time-management skills
- Willingness to work flexible schedules, including evenings and weekends, as project needs require
- Ability to travel up to 15% for customer, partner, and industry engagements
- Strong self-directed learning mindset to stay current in AI, infrastructure, and platform ecosystems
- Advanced certifications, published research, or strong open-source contributions in AI or related fields
- Certifications in NVIDIA (e.g., DGX Certified) or relevant vendor technologies
- Familiarity with AI software stacks (TensorFlow, PyTorch, Kubernetes for AI) and cloud-hybrid AI deployments
- Knowledge of data center power and cooling technologies and large-scale data center project experience
SHI International Corp. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SHI International Corp. and has not been reviewed or approved by SHI International Corp..
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Healthcare Strength — Feedback suggests the medical, dental, vision, and pharmacy offerings are comprehensive, with multiple plan options, telemedicine access, and solid ancillary coverage.
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Wellbeing & Lifestyle Benefits — Feedback suggests onsite fitness centers, wellness programs that can reduce premiums, and discounts/purchase programs provide meaningful lifestyle support.
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Strong & Reliable Incentives — Feedback suggests commission structures in sales and premium totals in certain technical presales roles create notable upside potential for strong performers.
SHI International Corp. Insights
What We Do
Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience. Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization. Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers. Execute your IT vision with stress-free, scalable solutions you – and your people – will love. SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
