Join our dynamic team to revolutionize how technology intersects with business. Your analytical skills and tech-savviness will be pivotal in creating impactful solutions.
As a Solutions Analyst III in Commercial & Investment Bank Payments Technology team, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills. Your responsibilities will include eliciting and documenting business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will enable you to navigate complex situations and manage dependencies effectively. With a strong foundation in data analytics and technical solutions, you will contribute to the development of innovative architecture designs and data-driven insights that guide business decisions. Your excellent communication skills, both verbal and written, will ensure clear and concise information exchange with diverse stakeholder audiences, fostering collaboration and alignment across departments.
Job responsibilities
- Elicit and document comprehensive business and data flow requirements by engaging with product owners, business stakeholders, and technical teams to ensure alignment and feasibility
- Translate complex business requirements into well-structured technical solutions, leveraging data analytics and technical knowledge to optimize system performance and scalability
- Conduct in-depth data analysis and interpretation to identify trends, gaps, and opportunities, providing actionable insights that support decision-making and key business initiatives
- Collaborate with cross-functional teams to develop and maintain architecture designs, policies, standards, and governance processes that align technology with business strategy
- Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of best practices and innovative solutions to address evolving business needs
- Uses enterprise-authorized AI capabilities within the work environment to accelerate requirements synthesis, solution optioning, and architecture documentation, validating outputs and handling data according to sensitivity and security requirements
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field.
Knowledge of financial payments and commercial account/liquidity products.
Experience of using Atlassian Jira for requirements capture and technical backlog management.
Experience of using Atlassian Confluence and Lucid Charts for technical documentation and diagramming.
Exposure to agile methodologies such as Scrum, CI/CD, Application Resiliency, and Security.
Experience of working alongside software engineers to help rapidly synthesize, distil, translate, and clarify complex business process into clear written technical requirements.
Knowledge of non-functional requirements and brokering these with the business and technology to enable delivery of high-quality reliable software solutions.
Hands-on experience of advanced data visualization and presentation. Knowledge of the Software Development Life Cycle.
Strong technical writing skills, with a proven track record of translating complex information into clear and concise documentation for diverse stakeholder audiences.
Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted analyses and recommendations before use, escalating when uncertain and following data handling expectations
Preferred qualifications, capabilities, and skills
- Foundational awareness of cloud technologies (e.g. AWS Cloud Practitioner).
- Demonstrated proficiency in data analytics, including experience with data extraction, data modelling, and interpretation to support strategic decision-making
Skills Required
- 3+ years of experience in solutions analysis, technical program delivery, or related field
- Knowledge of financial payments and commercial account/liquidity products
- Experience using Atlassian Jira for requirements capture and backlog management
- Experience using Atlassian Confluence and Lucidchart for documentation and diagramming
- Exposure to agile methodologies such as Scrum, CI/CD, application resiliency, and security
- Experience working with software engineers to translate complex business processes into technical requirements
- Knowledge of non-functional requirements and ability to broker them with business and technology
- Hands-on experience with advanced data visualization and presentation
- Knowledge of the Software Development Life Cycle (SDLC)
- Strong technical writing skills for diverse stakeholder audiences
- Demonstrated experience using enterprise-authorized AI capabilities and validating outputs with data sensitivity awareness
- Ability to review and validate AI-assisted analyses and escalate when uncertain
- Foundational awareness of cloud technologies (e.g., AWS Cloud Practitioner)
- Proficiency in data analytics, including data extraction, data modeling, and interpretation
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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