Join our dynamic team to revolutionize how technology intersects with business. Your analytical skills and tech-savviness will be pivotal in creating impactful solutions.
As a Solutions Analyst III in Payments Technology - UAT, you will provide test management and supervision for the Payments Technology LOB in a cross-business, cross-functional project-based environment and support the strategic roll out of an automated testing solution, and you will also be expected to support the strategic roll out of an automated testing solution.
Job responsibilities
- Lead day-to-day E2E/UAT test team delivery, including supervision, work allocation, issue resolution, and regular manager updates.
- Provide accurate test effort estimates and clear status reporting in daily Scrum ceremonies.
- Plan and manage testing requirements aligned to the E2E test strategy (data, environments, defect management, automation).
- Facilitate daily Scrum calls and deputize for the Program Test Manager in fortnightly Delivery Working Group meetings.
- Manage stakeholder and delivery team expectations across scope, readiness, constraints, and timelines during E2E execution.
- Identify and drive test automation opportunities and testing synergies across the project.
- Maintain a team knowledge audit/matrix, identify skill gaps, coordinate upskilling, and ensure skills are transferable.
- Escalate risks/issues to the Program Test Manager and communicate impacts to testing plans and project timelines.
- Create, document, and execute test scenarios and scripts using BDD practices (e.g., Gherkin).
- Partner closely with Operations, Product, and Technology teams to enable delivery outcomes.
- Monitor, report, and manage defects through triage, re-test, closure, and results sign-off/readiness validation.
- Generated with LLM Suite
Required qualifications, capabilities, and skills
- Bachelor’s degree with relevant experience, or equivalent practical expertise.
- Hands-on experience troubleshooting, resolving, and maintaining automated test frameworks using Cucumber/Gherkin and Python.
- Functional knowledge of the Payments domain with end-to-end testing lifecycle expertise (requirements through execution).
- Demonstrated experience using test automation tools to enable efficient and timely E2E test execution.
- Ability to work with minimal supervision and manage day-to-day priorities independently.
- Strong organizational skills with the ability to oversee critical tasks accurately under tight deadlines.
- Strong problem-solving skills: able to structure complex issues, learn unfamiliar processes quickly, and deliver timely remediation.
- Excellent attention to detail; able to prevent errors and identify redundancies and improvement opportunities.
- Ability to maintain strategic context, identify process improvements, and develop actionable recommendations.
- Strong data-driven reporting and communication skills, providing clear updates to stakeholders across levels.
- Strong collaboration skills across lines of business, with demonstrated use of enterprise-authorized AI and disciplined validation/data-sensitivity practices.
Preferred qualifications, capabilities, and skills
- Experienced in using Business Driven Development / Test Driven Development test methodology or test case automation.
- Experienced in using Cucumber / Gherkin & Python is required.
- Identifying opportunities to accelerate and synergies testing processes for assigned projects and syndicate the information to other team members to validate prior to implementation.
- Relevant testing experience within the Financial Services industry supporting multiple LOB’s delivering in a highly complex, pressurized and high volume environment.
- Advanced numeracy and Microsoft skills. PowerPoint / Pitch Pro skills - able to create professional slides and structure presentations with minimal input and need for secondary review.
Skills Required
- Bachelor's degree or equivalent practical experience
- Hands-on experience troubleshooting, resolving, and maintaining automated test frameworks using Cucumber/Gherkin and Python
- Functional knowledge of the Payments domain with end-to-end testing lifecycle expertise
- Demonstrated experience using test automation tools to enable efficient and timely E2E test execution
- Ability to work with minimal supervision and manage day-to-day priorities independently
- Strong organizational skills to oversee critical tasks under tight deadlines
- Strong problem-solving skills; structure complex issues and deliver remediation
- Excellent attention to detail and ability to identify redundancies and improvement opportunities
- Ability to maintain strategic context, identify process improvements, and provide actionable recommendations
- Strong data-driven reporting and stakeholder communication skills
- Strong collaboration skills across lines of business and disciplined data-sensitivity practices
- Experience with Business Driven Development / Test Driven Development methodologies
- Relevant testing experience within Financial Services supporting multiple LOBs in complex, high-volume environments
- Advanced numeracy and Microsoft skills; PowerPoint / Pitch Pro presentation skills
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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