Job Description
Join our team as a Solutions Analyst II and be at the forefront of driving technical innovation and strategic business solutions. Your role will be key to transforming complex challenges into efficient, tailored solutions, fostering both personal and professional growth.
As a Solutions Analyst II in TII LATAM - Brazil, you will play a pivotal role in bridging the gap between product owners, business, operations, and software developers by leveraging your technical and analytical reasoning skills. You'll elicit and document business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will be crucial in ambiguous situations and in effectively handling dependencies. Your strong foundation in data analytics will be instrumental in developing innovative architecture designs and operating systems. Excellent verbal and written communication skills will ensure clear and compelling exchanges with diverse stakeholders, fostering collaboration and driving the success of the company's projects and programs.
Job responsibilities
- Contribute to data-driven decision-making by extracting insights from large, diverse data sets and applying data analytics techniques
- Collaborate with cross-functional teams to provide input on architecture designs and operating systems, ensuring alignment with business strategy and technical solutions
- Assist in managing project dependencies and change control by demonstrating adaptability and leading through change in a fast-paced environment
- Promote continuous improvement initiatives by identifying opportunities for process enhancements and applying knowledge of principles and practices within the Solutions Analysis field
- Guide the work of others, ensuring timely completion and adherence to established principles and practices
Required qualifications, capabilities, and skills
- 2+ years of experience or equivalent expertise in solutions analysis, with a focus on eliciting and documenting business and data flow requirements
- Demonstrated proficiency in data fluency, including experience with data extraction, interpretation, and making data-informed decisions
- Developing technical fluency in relevant platforms, software tools, and technologies, with a curiosity to continuously expand technical knowledge
- Experience in data visualization and analytics, including understanding of vendor products and managing vendor relations
- Strong written communication skills, with a proven ability to effectively translate complex information for diverse stakeholder audiences
- Execute test scripts to validate new system code and/or change in code;
- Open defects containing test evidence to track system issues, manage defects opened to verify when the issue is fixed, generate periodic reports/metrics as required and Suggest process improvements and efficiencies in the process.
Preferred qualifications, capabilities, and skills
- Experience in Payments Business required (MATERA / SINQIA)
- Fluent in English
- Usage experience in Automation / Performance tools for Backend testing purpose (preferable but not limited to Python, Postman, JMeter)
- Project / Agile Methodology Qualification (JIRA, Project Sprint)
- Experience as Business Manager is welcome
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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Employees engage in a combination of remote and on-site work.