Solution Support - Quality Assurance Engineer II

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

“This role will be working on end-to-end Software Quality Assurance, ensuring robust testing of J2EE applications, Web Services, and Cloud-based systems. The position will focus on developing test strategies, automation frameworks, and validation of software applications across multiple environments. As a key contributor, you will collaborate with development, business analysts, and product teams to ensure delivery of high-quality, reliable, and secure applications.”– Hiring Manager

What You’ll Contribute

• Fully understand the functionality of the target software, system, or application under test.
• Participate in software requirements reviews, QA estimations, and align QA tasks to the project plan.
• Design and implement thorough, clear, and concise test strategies, test plans, and test cases.
• Perform system, integration, and regression testing by formulating and executing effective testing strategies.
• Log and track defects through to closure, working closely with developers and business analysts.
• Develop and maintain a Test Automation Framework for regression test scripts using tools such as Playwright, Cypress, or Selenium.
• Review software documentation for technical accuracy, compliance, and completeness to mitigate risks.
• Produce detailed documentation for all stages of test development and execution, including results.
• Reduce regression test cycles by identifying opportunities for automation.
• Communicate product readiness, quality levels, and results to stakeholders, regional teams, and clients.

What We’re Seeking

• 5+ years of experience in the full software development lifecycle with strong expertise in Software Quality Assurance.
• Proven hands-on experience in testing J2EE, XML/JSON, and Web Services applications.
• Strong experience in creating Requirements Traceability Matrices, aligning business requirements with test cases.
• Expertise in building test plans, scenarios, and cases with a focus on requirements and objectives.
• Hands-on experience with Web Applications and Web Services testing using tools such as SoapUI, Postman, or equivalents.
• Experience in testing applications running on AWS Cloud.
• Proficiency with RDBMS such as Oracle, SQL Server, or MySQL.
• Hands-on experience with scripting languages such as Python, JavaScript, or TypeScript.
• Strong expertise in developing, maintaining, and executing automated test scripts using Playwright, Cypress, Selenium, or similar frameworks.
• Proficiency with version control systems such as GitHub or Bitbucket.
• Experience with CI/CD tools like Jenkins Pipeline or GitHub Actions.
• Strong working knowledge of Defect Tracking and Test Management tools such as JIRA, qTest, or Quality Center.
• Excellent communication skills with the ability to collaborate across distributed teams.
• Experience in Financial Services, Originations, or Fraud domain is highly preferred

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers, and Earn the Respect of Others.
• The opportunity to make an impact and grow professionally through challenging projects and learning experiences.
• Highly competitive compensation, benefits, and rewards programs that encourage you to bring your best every day.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy