This externally focused, high-impact role blends strategic product vision with market development. You'll identify growth opportunities, shape solution strategy, and collaborate cross-functionally to deliver capabilities that streamline billing workflows, reduce denials, and increase reimbursement performance for providers.
You’ll work closely with engineering, sales, marketing, and client-facing teams to bring new features to market, guide product messaging, and position RevConnect as a differentiated solution in the RCM ecosystem.
Responsibilities
- Conduct market research, client interviews, and industry analysis to identify growth opportunities and inform product strategy.
- Develop and validate business cases for new offerings or feature enhancements that align with provider needs and financial objectives.
- Define and manage product roadmaps aligned with strategic priorities and client feedback.
- Collaborate with Sales, Client Alignment, and Marketing teams to develop value propositions, go-to-market plans, and sales enablement materials.
- Serve as a subject matter expert in client conversations, industry discussions, and internal planning sessions.
- Translate industry trends and operational challenges into actionable product requirements and phased development plans.
- Partner with engineering to deliver high-quality features, integrations, and performance improvements in an Agile development environment.
- Monitor product performance and adoption metrics to guide iteration and optimization.
Qualifications
- Bachelor’s degree in business, healthcare administration, information systems, or a related field; MBA preferred.
- 5+ years of product strategy, solution management, or market development experience in healthcare IT or revenue cycle management.
- Strong understanding of provider-side RCM workflows, clearinghouse functions, and transaction standards (837, 835, 270/271).
- Proven ability to identify market needs, shape strategy, and support product launches with measurable business impact.
- Experience working cross-functionally with engineering, sales, and marketing teams.
- Strong communication and analytical skills; able to translate complex challenges into actionable product plans.
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Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.
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NetSmart Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NetSmart and has not been reviewed or approved by NetSmart.
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Wellbeing & Lifestyle Benefits — Offerings include a designated mental wellness day, paid volunteer time, telehealth, wellness events, and free 1:1 sessions with counselors and coaches. These wellbeing resources are positioned as stronger than many employers.
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Healthcare Strength — Medical, dental, and vision coverage are paired with short- and long‑term disability and telehealth. The breadth of core health coverage aligns with a comprehensive package.
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Leave & Time Off Breadth — PTO, paid holidays, paid volunteer time, and a designated mental wellness day are part of the offering, with some materials referencing flexible or unlimited PTO. This variety provides multiple avenues for time away.
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Netsmart designs, builds and delivers electronic health records (EHRs), solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in behavioral health, care at home, senior living and social services. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care. By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it. For 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL. Our more than 2,200 associates work hand-in-hand with our 600,000+ users in more than 25,000 organizations across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative.
