Who we are: Global Blue by Shift4
Shift4 (NYSE: FOUR) is redefining how businesses around the world accept payments — making complex payment ecosystems simple, fast, and secure. Today, we power billions of transactions every year for hundreds of thousands of businesses globally.
With the acquisition of Global Blue – the world leader in Tax Free Shopping and Dynamic Currency Conversion – Shift4 has significantly expanded its European footprint and capabilities. Together, we now offer a true end-to-end unified commerce platform supporting industries such as retail, hospitality, restaurants, stadiums, ecommerce, and nonprofits.
At Global Blue by Shift4, you’ll work in an international environment while being part of a strong local Austrian team, helping merchants in Vienna and the surrounding regions grow their business with modern payment solutions.
Learn more: www.shift4.com
What you will do – A glimpse into your role:
As a Sales Executive - Payments (Solutions Specialist), you will be the face of Global Blue by Shift4 in your territory. You’ll build long-term partnerships with local merchants, help them modernise their payment infrastructure, and grow your own portfolio of clients.
This is a field-based role with a high degree of autonomy — ideal for someone who enjoys meeting people, building trust, and seeing direct results from their work.
Your responsibilities include
Proactively identify and approach new merchants in your territory
Present Global Blue by Shift4’s payment terminals and services in face-to-face meetings
Close new deals and onboard merchants onto our platform
Support existing clients with additional services (hardware, software, professional services)
Act as a trusted partner by understanding merchants’ needs and challenges
Clearly communicate the value of our end-to-end payment solutions
Identify cross-sell and up-sell opportunities
Understand merchant statements and tailor the best commercial solution
Maintain accurate CRM records and pipeline management
Collaborate closely with your manager and internal teams
Continuously build product and market knowledge
What success looks like (KPIs)
Number of quality leads and outreach activities
New merchants signed in your territory
Achievement of monthly & quarterly sales targets
Client retention and satisfaction
CRM accuracy and pipeline hygiene
Professional representation of the Global Blue by Shift4 brand
Every action has an impact – You will make a difference here if you have:
A self-driven “hunter” mentality and strong motivation to succeed
Confidence in building trust and long-term client relationships
A resilient, proactive, and solution-oriented mindset
Strong organizational skills and comfort managing your own territory
A professional, reliable, and values-driven approach
Discretion and trustworthiness when handling sensitive information
Key competencies and qualifications. You’ll drive success if you bring:
Completed secondary education (minimum requirement)
Proven experience in outside/field sales (e.g., door-to-door, territory sales), ideally in payments, financial services, telecom, or tech
A track record of meeting or exceeding sales targets
Experience working with CRM systems
Strong communication, negotiation, and presentation skills
Confidence using laptops, smartphones, and digital tools
A valid driver’s license and willingness to travel within your territory
Languages: Fluent in Czech and English (native or professional). Additional European languages are a plus
Location & Eligibility:
Based in Prague, Czech Republic
Valid work authorisation for the Czech Republic
Equal Opportunity
Shift4 is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity and/or expression
Skills Required
- Proven door-to-door or outside sales experience
- Experience in outside sales, preferably in payments, financial services, or technology solutions
- High school diploma or equivalent
- Ability to pass a background check
- Fluent in English and the local language depending on country assignment
What We Do
At Global Blue, we firmly believe that enhancing the shopping experience drives performance. Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business. As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23. Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another. Together, we innovate, create, and strive towards a brighter future for the businesses we serve. With Global Blue, enjoy the journey.
