Solution Software Engineer

Company Description

Who we are...

At Trustonic our products are making a difference across the world. One moment we’re ensuring low-income families worldwide can access the life-changing benefits of an internet-enabled smartphone. The next we’re protecting the safety and integrity of the vehicles we drive and the devices we care about.

We pride ourselves on living by the Trustonic culture code, a blueprint for our journey that recognises that great working environments don’t guarantee success, but bad ones almost always ensure failure.

Working here, you’ll find a company that celebrates its diversity and is looking to do the right thing: for each other, the community and the planet. We believe in equal opportunities and take to heart the old African proverb ’If you only want to go fast, go alone. If you want to go far, go together’.

We work flexibly when and where we’re at our best, but regardless of how you choose to work, we’ll make sure you feel like one of the team.

Click here if you would like to find out more about Trustonic's culture code.

If you would like to work in a fast-moving global technology company, with great ambition, then we’d love to hear from you!

Job Description

We are seeking a committed and enthusiastic Solution Software Engineer to join a team of multi-talented engineers, heavily involved in Trustonic product integration/support and security solution design and developments.

A bit about the team and what you'll deliver...

The Solution Engineering Team is part of the wider Product group within Trustonic and responsible for integrating Trustonic Secure Platform products into our partner’s commercial products. They work closely with the local Sales and Product Management team to understand and follow our customers’ technical projects. They also assist in advertising all Trustonic products and performs demo to potential partners for acquiring new contracts. The Solution Engineering Team also develops and delivers some security technical features raised by specific regions to provide secure and easier solutions to our partners.

Reporting to our Senior Solution Engineering Manager in Asia, we are looking for a customer-focused Solution Software Engineer based in Taiwan. Travel is expected to represent a proportion of time for this job. This role is mainly targeting Taiwan and the Hsinchu area but will be part of a wider team, dedicated to facing overall Asia customers and working closely with Chinese, Taiwanese and European colleagues in Trustonic. 

As a Solution Software Engineer, you will be: 

• energetic and passionate about delivering great software in a rapidly growing environment. 

• a hands-on developer with experience of developing software products on time and with excellent quality.

• customer-focused.

• a profound and solid problem-solver.

• proactive in communicating with customers, other engineers and architects. 

The Solution Engineering team addresses advanced technology topics such as implementation of Trustonic TEE product features, and integration of these product features on our Clients SoC or mobile device. The main responsibilities of the Solution Software Engineer include:

• Working with technology experts (internal or external) to understand product and security requirements. 

• Assisting the commercial team with technical questions and knowledge sharing. 

• Customer-facing in the support of Sales and Product teams. 

• Creating customer-facing technical materials such as training. 

• Working closely with R&D teams and Sales to prioritize, triage and respond to customer queries.

• Proactively dealing with dynamic customer requirements and issues in a professional manner. 

• Design, implement and test components of Trustonic technical solutions for customers. 

• Integrate Trustonic TEE product on different SoC platforms (ARM based). 

• Integrate Trustonic TEE product on different OEM devices (ARM based). 

• Help our customers to validate the Trustonic product integration ready on OEM devices. 

• Help to develop secure applications for different use cases on Trustonic’s solutions. 

• A very strong focus on debug and issue resolution, knowledge sharing. 

• Participate in technical meetings and prepare training programs. 

• Coordinate with the Research and Development team to identify issues and resolve them. 

• Establishing and maintaining customer relations.

Who you are...

As the Solution Software Engineer you have the following skills and experience:

Technical skills:

• Good C language knowledge is mandatory. 

• Strong technical background: Embedded development and debug (including hardware debugger), ARM technology, system-on-chip (SoC), Android OS, Linux kernel and drivers, Fingerprint sensors, Cryptography, Secure policies and practices. Proven methodological testing skills an advantage. 

• Knowledge in these areas is an advantage: TrustZone, TrustZone-M, secure boot, crypto experience, how security relates to communication protocols, and of the principles necessary to provide end-to-end security. 

• An analytical mindset, able to approach a problem and devise a systematic way of solving it.

• Strong team player, able to work with cross-functional and distributed teams, to drive consensus across multiple stakeholders and to lead where necessary. 

• Ability to work with international customers, and with colleagues based at different locations. 

Languages: 

• Native or Fluent Mandarin, both written and spoken, is a pre-requisite.

• Fluency in English is required as it is the business language in the Company.

• Good oral and written communication and reporting skills.

Experience:

• 3+ years of software engineering, customer facing application engineering experience required.

• Preferred experience in Security products (from embedded software to cloud services, including HSMs) in a multi-national company.

• Preferred experience in SoC security (from BootROM, boot-loader, TrustZone, TEE, Android security … etc.).

The following skills would also be desirable:

• First experience in embedded software or in Linux driver development is a strong plus. 

• A problem-solver, often thinking of unique ways of working to improve everyday tasks. 

• Good familiarity with version control and building tools (Git / Maven / Gradle / Jenkins).

• Awareness of PKI and cryptography principles.

• Extensive experience in designing secure systems.

• Experience of Java (server/cloud or device side) or Scripting (e.g. Python).

• Experience of chip vendors, e.g. MediaTek, Samsung, Qualcomm … etc. 

• Insight into or experience of working with the telco industry.

What makes you, you… 

As the Solution Software Engineer you are: 

• Able to thrive in a dynamic, constantly evolving, multi-cultural small team environment.

• Customer and business oriented, entrepreneurial with an inherent sense of urgency.

• Excellent triage ability with the ability to prioritize projects and work.

• Prepared to invest whatever effort is required to get the job done (including travel).

• Team player.

• Good creative intelligence .

• Tenacious with a problem-solving approach.

Qualifications

• A bachelor’s degree or equivalent experience in computer science or related IT/engineering degree is required.

Additional Information

#LI-Remote

Trustonic is an equal opportunity employer. We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge.