Solution/Product Specialist

Posted 5 Days Ago
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São Paulo
Hybrid
Mid level
Food • Manufacturing
The Role
Lead and deliver IT OT Convergence Services projects, ensuring compliance with standards, improving system performance, and collaborating with stakeholders in a hybrid work model.
Summary Generated by Built In
Company Description

Você conhece a LDC? A LDC é uma das principais comercializadoras e processadoras global de produtos agrícolas, com um portfólio diversificado, que abrange toda a cadeia de valor, da originação à distribuição. Com atividades no centro da produção agrícola e de alimentos e guiados pelos nossos fortes valores, por um legado rico e uma visão clara, estamos comprometidos em trabalhar por um futuro seguro e sustentável. Ajudamos a alimentar e vestir cerca de 500 milhões de pessoas todos os anos, originando, processando e transportando aproximadamente 81 milhões de toneladas de produtos. Estruturada como uma organização matricial de 6 regiões geográficas e 10 plataformas, a LDC está ativa em mais de 100 países e emprega cerca de 18.000 pessoas em todo o mundo. Somos guiados por valores que norteiam todos os públicos em nosso trabalho. A ética e integridade fazem parte de todas as relações de negócio, assim como a humildade, comprometimento e diversidade.

Job Description

  • Delivery projects aligned with the strategy and roadmap for IT OT Convergence Services Team;
  • Accountable to technically lead highly engaged teams of internal and external resources in different locations, cultures and countries, delivering the enterprise mission and vision and adhering to enterprise commitments/values;
  • End to end technical accountability for plan, build and run and the successful delivery of technology projects and services as measured through value, cost, quality (service levels) and schedule;
  • Ensure compliance with and participate in continuous improvement of organizational standards, practices and methodologies;
  • Define, track, measure and report on critical success factors and key performance indicators;
  • Lead communication on service performance;
  • Collaborate with enterprise stakeholders, providing advice and assistance to coordinate and operationalize the integrated strategic and operational plans for innovative technologies, methodologies and processes;
  • Conduct investigations on system performance, make proposals for improvements and implement them when appropriate. 

Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field;
  • MS SharePoint design;
  • Familiarity with DevOps and ITIL processes; 
  • Handle remote troubleshooting equipment’s 
  • Proficiency in security (highly desired);
  • Experience delivering technology projects and services, with excellent customer quality, cost and outcome measures;
  • Understanding of ITIL frameworks, Agile and lean principles;
  • Experience on Infrastructure Maintenance Support in a very diverse IT landscape;
  • Proven experience in production environments / critical operations;
  • Fluent English both written and spoken mandatory;
  • Fluent Spanish (Nice to have, not exclusive). 

Additional Information

  • Availability to work in a hybrid model (4x1) in São Paulo, SP.

Top Skills

DevOps
Itil
Ms Sharepoint
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The Company
HQ: Rotterdam
10,897 Employees
Year Founded: 1851

What We Do

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. We leverage our global reach and extensive asset network to serve our customers and consumers around the world, delivering the right products to the right location, at the right time – safely, responsibly and reliably. Our activities span the entire value chain from farm to fork, across a broad range of business lines (platforms). Since 1851 our portfolio has grown to include Grains & Oilseeds, Carbon Solutions, Food & Feed Solutions, Coffee, Cotton, Juice, Rice, Sugar, Freight and Global Markets. We help feed and clothe some 500 million people every year by originating, processing and transporting approximately 80 million tons of products. Structured as a matrix organization of six geographical regions and eight platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 17,000 people globally. For more information, visit www.ldc.com.

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