Senior Solution Engineer

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

Role

PLM (Product Lifecycle Management) Senior Solution Consultant / Presales Engineer

Responsibility

Provide engineering support in coordination of sales efforts with PTC account managers and PTC partners for strategic sales efforts, including:

• Engage with customers to understand their requirements and pain points.
• Investigate current business processes to identify problems, complexities, non-value-added steps, and inefficiencies that can be improved.
• Present PTC solutions to different levels of an organization, from executives to technical staff, with the ability to alter the presentation style based on the audience present.
• Use demonstration environments that have been personally configured to ensure the customer can see themselves at the center of the demonstration.
• Translate technical capabilities and map these to values propositions that resonate with customers’ pain points.
• Respond to RFIs/RFPs in a concise, well thought out manner.
• Understand sales methodologies (e.g., MEDDICC, Command of the Message) to be able to support the sales team in the execution of the sales lifecycle, particularly in early sales qualification/prove stages.
• Become a trusted partner what works alongside the sales team.
• Collaborate with local and global PTC teams to ensure that best practices, use cases, market information, etc. are shared and leveraged.
• Act as the opportunity team leader to coordinate the engagement of global technical resources on local opportunities.
• Act as a thought leader for Digital Transformation for manufacturing companies in sales/marketing activities, conferences, seminars, industry events, etc.

Drive successful adoption and expansion of PTC solutions:

• Work closely with customers IT teams to ensure successful deployment and implementation.
• Track customer solution usage and adoption to ensure ongoing customer satisfaction and retention.

Skill Set

• Possess comprehensive engineering & discrete manufacturing process knowledge.
• Demonstrate a proven track record of presales engineering and/or implementation of complex software solutions.
• Experience with PTC products is a plus (specifically Windchill and Creo), or experience with similar solutions.
• Proficient in PLM and related technologies.
• Ability to understand technical configurations and customizations.
• Being able to build a wide network of internal peers and coordinate input from these peers to deliver complex solutions.
• Curiosity outside of your core expertise.
• Able to track changes and developments in a fast-paced software development environment and integrate these into future presentations and responses.
• Able to prioritise and manage conflicting project schedules.
• Able to work independently and ensure that deadlines/expectations are met.
• Willing to challenge the status quo to help drive for better outcomes.
• Good business sense and communication skills.
• A positive attitude.
• Negotiation skills.
• Excellent working-level business English, both oral and written.
• Experience in managing other people, specifically technical teams, a big advantage.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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