Grow with us
Job Summary:
We are seeking a proactive and skilled Integration Engineer DevOps to join our team. This role will primarily focus on handling support tickets, troubleshooting issues, and coordinating with other Application Operations (AO) teams as needed. Additional responsibilities include managing upgrade and deployment tasks, performing Operational Acceptance Testing (OAT) on certain tools, and automating repetitive tasks to enhance efficiency.
Key Responsibilities:
1. Support Ticket Management:
o Handle and resolve incoming support tickets related to integration and DevOps issues.
o Troubleshoot and diagnose problems, collaborating with other AO teams as necessary.
o Ensure clear and timely communication with stakeholders regarding ticket status and resolutions.
2. Upgrade and Deployment Management:
o Plan and execute system upgrades and deployments, ensuring minimal operational disruption.
o Coordinate with cross-functional teams to prepare for and validate system changes.
o Document upgrade and deployment processes, providing post-upgrade support as needed.
3. OAT Testing and Automation
o Conduct Operational Acceptance Testing (OAT) on specified tools to ensure readiness.
o Develop and implement automation scripts to streamline repetitive tasks and improve efficiency.
Required Skills and Qualifications:• Salesforce certification is highly preferred.• Strong experience in cloud operations and Linux administration.• Excellent customer service and communication skills.• Proficiency in automation tools and scripting languages (e.g., Python, Shell).• Solid analytical and troubleshooting skills.
Preferred Skills:• Experience with cloud platforms such as AWS, Azure.• Familiarity with DevOps tools and practices (e.g., Jenkins, Docker, Kubernetes).
Education and Experience:• Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.• 2+ years of experience in a similar role.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Noida
Req ID: 781211
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.
We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale.
Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient.
Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical.
Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term.
As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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