Solution Expert – Digital Forensics

Company Overview:

Cellebrite’s (Nasdaq: CLBT) mission is to enable its customers to protect and save lives, accelerate justice, and preserve privacy in communities around the world. Cellebrite is a global leader in Digital Intelligence solutions for the public and private sectors, empowering organizations to master the complexities of legally sanctioned digital investigations by streamlining intelligence processes. Trusted by thousands of leading agencies and companies globally, Cellebrite’s Digital Intelligence platform and solutions transform how customers collect, review, analyze, and manage investigative digital data in legally sanctioned investigations.

Position Overview:

As part of the Services team in Singapore, the Solutions Expert - Digital Forensics will support our customers by performing specialized digital forensic and investigation services within the Singapore Cellebrite Advanced Services lab.

Responsibilities:

• Provide excellent customer experience by engaging with internal & external customers.
• Operate specialized Cellebrite systems to perform digital forensic work on mobile and computer devices.
• Ensure all forensic activities are completed to an extremely high standard.
• Work to standard operating procedures in line with ISO 17025 accreditation.
• Prepare detailed reports and documentation.
• Record lab activity in the case management system in real-time.
• Deliver feedback to the lab management for quality process improvement.
• Respond to customer incidents and inquiries.
• Travel to customer sites and corporate events.
• Attend global conferences and meetings periodically.

Qualification:

A must

This is a unique position, which will require, above and beyond the technical background, a highly trusted person:

• Singapore citizen.
• Holding current security clearance with Singapore authorities or previously held clearance (not more than 2 years expired) ; Candidates are required to have a G50 security clearance or the ability to get one.
• No criminal history.

Education/Experience:

• Bachelor's degree in digital forensics or a technology-related field.
• Several years (2 to 5 years) of experience in digital forensics - Preferred.
• Experience in electronics or software quality testing is a plus.
• Past law enforcement experience is a plus.

Skills/Knowledge:

• Understand mobile phone technology, mobile OS basics.
• Basic understanding of how Linux & Windows OS and networks work.
• Committed and enthusiastic to exceed customer expectations.
• “Can do” personality, adaptive and able to work independently.
• Quick learner, tech-savvy.
• Excellent communication skills – verbal & written.
• Excellent teamwork and collaboration skills.
• Creative problem-solving skills & investigative analytics skills.

**Cellebrite is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.