At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Learning and Development:
- Gain a foundational understanding of Infobip's solutions and services.
- Assist in developing an understanding of customers’ businesses to identify how Infobip’s solutions and products can support their business evolution.
Customer Engagement:
- Support the team in designing innovative solutions to meet customers' business needs.
- Assist in collecting technical requirements and help in designing simple technical solutions and service integration plans.
- Provide support in handling technical and security questionnaires.
- Help in preparing and conducting demos and POCs.
Solution Implementation:
- Assist in delivering comprehensive and precise technical documentation.
- Support the configuration and implementation of Infobip solutions to meet customer requirements.
- Participate in training and solution enablement sessions for SMB customers and document meeting minutes and summaries.
Internal Initiatives and Continuous Development:
- Document solutions and best practices and share them within the department (e.g., through active participation in the Community of Practice).
- Get acquainted with local market requirements and trends.
- Continuously learn and develop an understanding of Infobip's products and solutions, both technically and commercially, staying updated on changes and upgrades.
Skills and Qualifications:
- Final year student or recently completed a degree in Computer Science, Engineering, Business, or a related field.
- Basic understanding of software development and integration concepts.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
- Willingness to learn and adapt in a fast-paced environment.
Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.
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What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.
We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.
Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.
Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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