Job Summary:
The Solution Engineering Consultant is the primary technical resource for the field sales force. The team actively drives and manages the technology evaluation stage of the sales process, working with the sales team as the key technical advisors and product advocates for our products. We are product experts and articulate technology and product positioning to business and technical users. We identify all technical issues of assigned accounts to ensure complete customer satisfaction through all sales process stages. We continue to maintain strong relationships throughout the sales cycle.
Job Description:
Duties/Responsibilities:
- Understand and effectively explain the benefits of the FacilityForce Family of Products to all levels, including line of business Directors and "C" level executives
- Perform needs and requirement analysis for all new and back-to-base customers
- Develop, present, and deliver high-impact demonstrations of the FacilityForce solution daily
- Manage and prioritize sales opportunities
- Interact onsite, by phone, and via email with key personnel within prospect and customer accounts to introduce and expand FacilityForce value while building trust and enhanced relationships
- Closely collaborate with Account Executives to prioritize critical success factors and build a pipeline
- Provide support for User Community, Marketing activities, and Events
- Provide input to other cross-functional departments about prospect requests and product enhancements
- Maintain account and opportunity updates within our CRM solution (Salesforce) to manage and prioritize sales opportunities
Required Skills/Abilities:
- General understanding of databases and application servers and SQL
- Previous application experience in one or more of the following desired: AiM, FAMIS, Maximo, Tririga, TMA, Archibus, or other
- Solid presentation and interpersonal skills
- Proven track record of increasing deal size and accelerating the buying process
- BA/MBA or equivalent applicable work experience from a top-tier college/university
- Strong desire to be in software technology sales
- Excellent written/verbal communication skills
- Ability to multi-task, prioritize, and manage time effectively
- Proficiency in MS PPT, MS Office, Excel, and Outlook
- Effectively use CRM software to maintain and plan daily activities
- High energy and positive attitude as a team player
- Ability to take initiative
Education and Experience:
- 7 + years in a comparable software solution engineering position supporting the sales cycle for any Integrated Workplace Management solutions
- Must have experience with facilities' operational solutions and a thorough understanding of their principles
Additional eligibility qualifications: The position may require travel up to 75%
Worker Type:
Regular
Number of Openings Available:
1
Top Skills
What We Do
AssetWorks delivers industry-leading business solutions to help asset- and infrastructure-intensive organizations control capital and operating expenditures, reduce operational complexity, and manage regulatory and policy-driven risk. Leveraging a comprehensive portfolio of software and consulting solutions, we help organizations work more efficiently by improving access to shared asset data, promoting greater transparency across the organization, improving service delivery, maximizing asset availability and uptime and reducing total cost of ownership. Using the latest cloud and mobile computing technologies, our asset management solutions and domain expertise help organizations eliminate waste, redundancy, and inefficiency.
AssetWorks is a US corporation and a portfolio company of the Constellation Software, Inc. group of companies which trades on the TSX under the ticker symbol CSU. As a publicly traded corporation, we are committed to promoting shareholder value by delivering quality work and solid financial results. These factors reinforce what has always been our corporate focus—putting quality first and ensuring profitability and growth will follow.
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