AI Solution Architect, USA - Palo Alto

Posted 5 Days Ago
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Palo Alto, CA
Senior level
Artificial Intelligence
The Role
The AI Solution Architect will engage in pre-sale activities, guide product implementation and integration, and ensure customer success by providing support and optimizing the product's use. This role requires technical expertise in AI solutions, customer-facing communication, and project management skills.
Summary Generated by Built In
About The Job

-As our first AI Solution Architect on the ground in the US, you will work closely with our GM and the go-to-market team to win new customers and support their successful adoption


Responsibilities


Pre-Sale & Sales Activities:

-Execute on effective technical discovery to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives.

-Contribute to effectively identifying, qualifying and disqualifying opportunities where Mistral solutions can unlock the most value for the customer

-Collaborate with the sales team to progress deals and penetrate accounts, providing technical expertise and insights where necessary.

-Influence evaluation criteria and gain control of evaluations and the evaluation process

-Create a strategic vision for the customer based on deep understanding of their strategy, desired positive business outcomes and required capabilities


Product Implementation & Integration:

- Guide and support customers in deploying our text completion API into their infrastructure.

-Work closely with customers to fine-tune models according to their specific requirements.

-Assist clients in integrating our APIs into their front-end interfaces, ensuring a smooth user experience.

-Regularly liaise with the product and technical teams to relay feedback and suggest improvements.

-Work closely with customers to fine-tune models according to their specific requirements.

-Assist clients in integrating our APIs into their front-end interfaces, ensuring a smooth user experience.

-Regularly liaise with the product and technical teams to relay feedback and suggest improvements.


Customer Success & Support:

-Continually ensure that the customer is maximizing the product's potential.

-Provide post-deployment support, addressing any issues or challenges that arise promptly.

-Collaborate with your Account Executives to conduct periodic business and technical reviews with customers to insure value & success is realized

-Offer recommendations for product optimisations or new features based on customer feedback.

-Develop custom features for customers if needed.


About you:

-PhD / master in AI / data science. Passion for AI, with a constant drive to stay updated and ahead of the curve.

-Proven experience in product implementation in AI or machine learning products.

-Strong customer-facing communication skills with an ability to explain complex technical concepts in simple terms.

-Demonstrated ability to manage projects and lead them to successful completion.

-Proficient in understanding and developing code.

-Familiarity with front-end interfaces and integration processes.

-Ability to work collaboratively in a team environment


What We Offer: 

-Ability to shape the exciting journey of AI and be part of the very early days of one of the hottest startup in AI 

-A fun, dynamic, multicultural team and collaborative work environment

-Competitive salary and bonus structure 

-Opportunities for professional growth and development 

About Mistral 


At Mistral AI, our mission is to make AI ubiquitous and open. We are passionate about bridging the gap between technology and businesses of all sizes. We are a leading innovator in the field of open-source large language models.


Our advanced LLM solutions can be seamlessly deployed on any cloud, allowing for optimized integration and robust performance. Developers are using our API via la Plateforme to build incredible AI-first applications powered by our models that can understand and generate natural language text and code. We are multilingual at our core. We released le Chat, as a demonstrator of our models.


We are a tight-knit, nimble team dedicated to bringing our cutting-edge AI technology to the world. Our teams are distributed between France, UK and USA. We are creative, low-ego, team-spirited, and have been passionate about AI for years. We hire people who thrive in competitive environments, because they find them more fun to work in. We hire passionate women and men from all over the world.

Top Skills

AI
Data Science
Machine Learning
The Company
HQ: Paris
92 Employees
On-site Workplace
Year Founded: 2023

What We Do

Fast, open-source and secure language models. Facilitated specialisation of models on business use-cases, leveraging private data and usage feedback.

Built from a world-class team in Europe, targeting global market. Join the team ! https://jobs.lever.co/mistral/

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