Solution Engineer, Principal

Posted 8 Hours Ago
Be an Early Applicant
Hiring Remotely in India
Remote
Senior level
Cloud • Information Technology • Professional Services • Sales • Software
As a leader in Enterprise Resource Planning, we're the essential partner for the world's most essential businesses.
The Role
Lead and enable Solution Engineers through training, knowledge sharing, and best practices. Advise sales teams and customers, design tailored ERP solutions, support sales initiatives, identify business opportunities, and deliver technical presentations and demonstrations to executive clients. Collaborate with sales, partners, and customers on solution strategy, pricing, and cost evaluation.
Summary Generated by Built In

Duties & Responsibilities

  • Prepare the Solution Engineer team to be successful through proactive training, sharing knowledge, and communicating best practices.
  • Advise team members and sales prior to customer calls and/or sales strategy sessions; acts as subject matter expert in multiple families of solutions.
  • Designs technical solutions not only considering the customer’s infrastructure but also the business limitations and opportunities; operates comfortably beyond standard approaches to satisfy the needs of all the stakeholders.
  • Responsible for driving a variety of initiatives and projects and strategically works with sales, partners and customers to uncover and increase emerging business opportunities.
  • Deliver presentations and conducts sales conversations with confidence and credibility to C-level clients, both in small meeting and large group formats; assists with cost evaluation and providing pricing solutions.

Knowledge, Skills & Abilities

  • Minimum of 8 years of experience of presales within the ERP industry or equivalent operational ERP experience
  • Background of success in supporting both direct and channel sales
  • Experience in the manufacturing, distribution, or finance industry
  • Documented experience of giving customer presentations / demonstrations
  • Successful candidates may have worked for companies such as: SAP, Microsoft, Infor, Sage,
  • NetSuite or other ERP companies or Value-Added Resellers (VARs).

Qualifications

  • 8+ years applicable experience and demonstrated success/knowledge.
  • 4+ years of specialized/industry.
  • Bachelor’s degree (or equivalent experience).

About Epicor 

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. 

We’re Proactive, Proud, Partners.  

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits 

  • Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. 

  • Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. 

  • Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. 

  • Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. 

  • Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. 

  • Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. 

  • Global Mobility: Comprehensive support for international relocations and permanent residency processes.  

Equal Opportunities and Accommodations Statement  

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.  

We are an equal-opportunity employer.  

Recruiter:

Zeba Bahzad Khazi

Skills Required

  • 8+ years of presales experience within the ERP industry or equivalent operational ERP experience
  • 4+ years of specialized or industry experience
  • Bachelor's degree or equivalent experience
  • Successful experience supporting direct and channel sales
  • Experience in manufacturing, distribution, or finance
  • Documented experience delivering customer presentations and demonstrations
  • Demonstrated success and knowledge relevant to the role

Epicor Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Epicor and has not been reviewed or approved by Epicor.

  • Healthcare Strength — Health coverage (medical, dental, vision) is characterized as decent to solid, complemented by wellness resources. Company materials highlight health and wellness programming alongside core plans.
  • Leave & Time Off Breadth — Flexible or unlimited PTO exists in U.S. roles, and the organization emphasizes taking time to recharge. When team norms support it, the flexibility is considered a meaningful perk.
  • Retirement Support — A 401(k) with company match is available as part of the standard offering. The match level is generally viewed as modest but serviceable.

Epicor Insights

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The Company
HQ: Austin, TX
6,280 Employees
Year Founded: 1972

What We Do

We’re the Digital Brains of Our Customers’ Operations We help businesses stay future-ready with cognitive ERP that connects people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

Why Work With Us

Our policies are built on mutual trust, support, and a commitment to maintaining a healthy work-life balance. That's why we encourage you to take the time off you need to rest, recharge, and reconnect.

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