Solution Engineer - Italy

Posted 15 Days Ago
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Milan
In-Office
Mid level
Security • Software
The Role
As a Solutions Engineer, you'll drive technical success in sales by validating solutions, supporting forecasts, and ensuring customer alignment with CyberArk's security offerings.
Summary Generated by Built In
Company Description

​​​​​​CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on X, LinkedIn or Facebook.

Job Description

As a Solutions Engineer at CyberArk, you are a trusted technical advisor responsible for driving the technical win in both new business and expansion opportunities. Acting as a CyberArk expert, you align CyberArk’s Identity Security Platform to customer business outcomes through deep discovery, strategic design, and impactful engagements. You will partner closely with AEs and Solution Sales Specialists to support account strategy and deliver technical validation. Your role is pivotal in supporting sales success, influencing architecture decisions, and enabling seamless post-sale transitions — all through the lens of the MEDDPICC qualification framework.

Key Responsibilities

Opportunity Management – New & Existing Accounts:

  • Lead technical validation activities including POCs, architecture reviews, and value-based demos aligned to customer Metrics.
  • Conduct technical discovery to uncover Customer Business Outcomes, shape Decision Criteria, and influence the Decision Process.
  • Build stakeholder maps and identify Champions who support technical and business case development.
  • Validate solution fit, address technical objections, and contribute to forecasting accuracy based on feasibility and risk.
  • Contribute to forecasting accuracy by validating feasibility, risk, and business metrics aligned with MEDDPICC.

Forecasting:

  • Support deal forecasting by validating technical feasibility, business Metrics, and Decision Criteria.
  • Collaborate with AEs, Customer Success Managers, Services, and Channel teams to assess implementation risk and business value realization.

Pipeline Generation and Expansion:

  • Identify and support new opportunities within accounts by transforming customer security architectures.
  • Act as a technical evangelist, highlighting how CyberArk’s solutions deliver enterprise value.
  • Participate in strategic account planning, stakeholder mapping, and growth identification.
  • Enable and collaborate with partners to support technical readiness and joint opportunity execution

Cross-Functional Collaboration & Handover:

  • Provide structured, insights-based handovers to Services, Customer Success, and partner teams.
  • Support AEs and Solution Sales in aligning technical validation to sales strategy and customer priorities.
  • Thought Leadership & Enablement:
  • Represent CyberArk at industry events, webinars, and workshops as a subject matter expert on Identity Security and Zero Trust.
  • Mentor peers and partners; provide actionable feedback to internal product and field team

#LI-SR2

#LI-Hybrid

Qualifications

Technical Skills:

  • Deep understanding of identity security, authentication models, and privileged access management.
  • Experience designing and deploying solutions across cloud platforms (AWS, Azure, GCP).
  • Strong grasp of integration patterns and technical evaluation best practices

Sales & Business Acumen:

  • Skilled in mapping technical capabilities to business impact.
  • Familiar with MEDDPICC or similar qualification frameworks and how they support deal progression.

Interpersonal Strengths:

  • Comfortable engaging stakeholders at multiple levels—from technical teams to executives.
  • Strong communication, demo delivery, and presentation skills.
  • Proactive, collaborative, and solutions-focused with strong active listening ability.

Experience Required

  • Demonstrated success in a pre-sales, solutions engineering, or technical consulting role.
  • Background in cybersecurity or identity-related technologies preferred.
  • Experience collaborating with or supporting channel partners in a technical capacity.

Travel Requirements

  • Where required for customer meetings, partner engagements, and events.

Additional Information

We are proud to foster a diverse and inclusive workplace, where every individual's unique background, perspective, and contribution is celebrated. We believe that by embracing diversity, we drive innovation and create a stronger, more united team. Inclusion is at the heart of who we are and how we succeed. All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity, or disability. Upon conditional offer of employment, candidates are required to complete a comprehensive background check as per our internal policy.

CyberArk is an equal opportunities employer. If you would like any special arrangements made for your interview, please inform the EMEA Talent Acquisition team upon your application so that we may take steps to accommodate your needs.

Top Skills

Authentication Models
AWS
Azure
GCP
Identity Security
Privileged Access Management
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The Company
Hyderabad, Telangana
2,327 Employees

What We Do

CyberArk is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets.

For over a decade CyberArk has led the market in securing enterprises against cyber attacks that take cover behind insider privileges and attack critical enterprise assets. Today, only CyberArk is delivering a new category of targeted security solutions that help leaders stop reacting to cyber threats and get ahead of them, preventing attack escalation before irreparable business harm is done. At a time when auditors and regulators are recognizing that privileged accounts are the fast track for cyber attacks and demanding stronger protection, CyberArk’s security solutions master high-stakes compliance and audit requirements while arming businesses to protect what matters most.

With offices and authorized partners worldwide, CyberArk is a vital security partner to more than 6,770 global businesses, including:

More than 50% of the Fortune 500
More than 35% of the Global 2000

CyberArk has offices in the U.S, Israel, U.K., Singapore, Australia, France, Germany, Italy, Japan, Netherlands and Turkey.

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