Solution Engineer III

Posted Yesterday
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Overland Park, KS, USA
In-Office
Senior level
Healthtech • Professional Services • Software
The Role
Bridges client needs and technical solutions by gathering requirements, assessing feasibility, architecting scalable and secure custom solutions, supporting implementations, debugging issues, and demonstrating solution capabilities. Collaborates with sales, project management, development, and implementation teams while communicating directly with clients and stakeholders to resolve technical challenges and maintain project scope.
Summary Generated by Built In
The Solution Engineer III is responsible for bridging the technical gap between our solution offerings and the needs of our clients. The scope of this job includes collaboration with sales, solution development, and implementation teams to understand client requirements, propose technical solutions, and demonstrate the value of WellSky solutions.

Key Responsibilities:

  • Partner with project managers to recommend, plan, and execute development implementation tasks in alignment with client objectives and develop recommendations for mitigating project risks.

  • Facilitate discovery sessions to gather and write requirements and assess feasibility of the custom solution. 

  • Architect custom solutions with a focus on scalability, security, and performance by leveraging expertise in development tools and technical modalities.

  • Perform debugging and root cause analysis for custom solution issues, including documenting troubleshooting steps and resolutions.

  • Demonstrate expert knowledge in at least one solution application by utilizing multiple functionalities, tools, and modalities for effective customization.

  • Communicate effectively with clients regarding the feasibility of requests by providing tailored explanations and ensuring scope adherence.

  • Perform other job duties as assigned.

Required Qualifications:

  • Bachelor's Degree or equivalent work experience

  • At least 4-6 years relevant work experience

  • Programming and software development experience, including coding, testing, debugging, and delivering technical solutions throughout the software development lifecycle

  • Experience with SQL development and database querying

  • Experience developing applications using C#

  • Experience working with Azure DevOps, Jira, and GitHub

  • Experience building and supporting web services and Web APIs

  • Ability to gather requirements, analyze business needs, and translate technical and non-technical concepts into solution designs and specifications

  • Strong verbal and written communication skills with the ability to communicate clearly and comfortably with clients and stakeholders

  • Ability to work directly with customers to identify, troubleshoot, and solve complex business and technical challenges

Preferred Qualifications:

  • Experience leveraging AI-assisted development tools (e.g., Claude, GitHub Copilot, or similar technologies) to enhance software development, troubleshooting, documentation, and solution design

  • Demonstrated interest in adopting emerging AI technologies and incorporating AI-enabled tools into daily workflows

  • Experience working in consulting, implementation, professional services, or other client-facing technical environments

Job Expectations:

  • Willing to work additional or irregular hours as needed

  • Must work in accordance with applicable security policies and procedures to safeguard company and client information

  • Must be able to sit and view a computer screen for extended periods of time

#LI-Onsite


WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.


Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

  • Excellent medical with Rx, dental, and vision benefits
  • Mental Health support through EAP
  • Generous paid time off, plus 13 paid holidays
  • 100% vested 401(K) retirement plans
  • Educational assistance up to $2500 per year

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.


Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.


Data Privacy Notice for Job Applicants and Teammates

Skills Required

  • Bachelor's degree or equivalent work experience
  • At least 4-6 years of relevant work experience
  • Programming and software development experience across coding, testing, debugging, and software delivery
  • SQL development and database querying experience
  • Application development experience using C#
  • Experience with Azure DevOps, Jira, and GitHub
  • Experience building and supporting web services and Web APIs
  • Ability to gather requirements, analyze business needs, and translate concepts into solution designs and specifications
  • Strong verbal and written communication skills with clients and stakeholders
  • Ability to identify, troubleshoot, and solve complex business and technical challenges directly with customers
  • Experience using AI-assisted development tools such as Claude or GitHub Copilot
  • Interest in adopting emerging AI technologies and AI-enabled workflow tools
  • Experience in consulting, implementation, professional services, or client-facing technical environments

WellSky Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WellSky and has not been reviewed or approved by WellSky.

  • Leave & Time Off Breadth Time off options include unlimited vacation for many salaried roles, a broad holiday schedule, dedicated sick time, volunteer time, and generous bereavement leave. The scope of leave programs is comparatively comprehensive.
  • Retirement Support The retirement plan provides a straightforward employer match with immediate vesting. This offers clear long-term savings support.
  • Parental & Family Support Paid parental leave is available for all parents, complemented by supportive family leave policies. These provisions reflect attention to family needs during key life events.

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The Company
HQ: Overland Park, KS
1,069 Employees
Year Founded: 1980

What We Do

WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide. WellSky serves more than 20,000 client sites around the world — including the largest hospital systems, blood banks and labs, home health and hospice franchises, government agencies, and human services organizations. Informed by 40 years of providing software and expertise, WellSky anticipates providers’ needs and innovates relentlessly to help people thrive. Our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world.

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