Solutions Engineer (d/f/m)

Posted 17 Days Ago
Be an Early Applicant
Tampa, FL
3-5 Years Experience
Events
The Role
As a Solutions Engineer at vivenu, you will work with sales and customer experience teams to tailor solutions for client needs. You'll act as a liaison with clients to address challenges, provide training, and support, while driving continuous platform evolution based on client feedback.
Summary Generated by Built In

Join the Ticketing Revolution!


vivenu was founded in 2018 in Germany with a global mission: to redefine ticketing for event organizers worldwide. The event industry has long relied on outdated systems that fall short in today’s digital age. Our platform empowers organizers in sectors like sports, live entertainment, and cultural venues to fully customize their ticketing solutions to meet their unique needs and strategic goals.


We’ve achieved rapid growth while remaining profitable, and we’re expanding globally with offices in Europe and the U.S. Leading tech investors and industry experts such as the San Francisco 49ers as well as high-profile clients like Stanford University, the Grammys, and City Winery already trust us.


As we continue to pursue our ambitious goals, we’re looking for passionate individuals to join our dream team. Are you ready to be part of the ticketing revolution?

As a Solution Engineer, you will…

  • collaborate closely with our Sales Team and Customer Experience team to understand customer requirements and demonstrate how vivenu’s solutions can meet their needs
  • act as a point of contact for clients, understanding their challenges and requirements to offer tailored solutions
  • leverage your deep technical knowledge to adapt our platform
  • provide training and continuous support to clients
  • work alongside our product, sales, and marketing teams to identify new opportunities and contribute to the platform's continuous evolution based on client feedback

We are looking for candidates that…

  • have a track record of over 3 years demonstrating exceptional performance as a Sales/Solutions Engineer
  • showcase a robust technical foundation coupled with a profound understanding of software development and API technology
  • demonstrate a history of success in navigating complex enterprise software solutions, ideally within the event/ticketing industry
  • cultivate strong relationships with senior executives
  • can demonstrate and present intricate concepts in an easily digestible manner
  • show proficiency in Product Management, backed by hands-on experience
  • excel in both written and verbal communication, portraying clarity and precision
  • possess outstanding presentation skills and creativity

At vivenu...


you are at the heart of the action. You are at the center of innovation, actively shaping the future of ticketing. You work in a dynamic environment that constantly evolves and presents new challenges.


you take real responsibility. You take ownership of your projects and decisions from day one. Your ideas and efforts have a direct impact on the company’s success.


we support your personal development. We invest in your professional and personal growth through coaching, mentoring, and workshops. Your development is important to us because your success is our success.


you benefit from great perks. In addition to the latest Apple hardware, we offer numerous extras like team-building events and unlimited access to drinks and snacks. Your well-being is our priority, so you can fully focus on your work.


we live inclusion proactively. We firmly value diversity and believe that different perspectives and backgrounds make our team stronger. We welcome all applications, regardless of gender, origin, sexual orientation, age, religion, or other individual characteristics. Everyone at vivenu has a place to contribute their skills and ideas. Innovation thrives on diversity.


Check out our mission statement and corporate values here.

The Company
HQ: New York, New York
75 Employees
On-site Workplace
Year Founded: 2018

What We Do

Hundreds of thousands of sellers around the globe rely on primary ticketing solutions that haven’t kept up with their needs and expectations. Platforms from the 90s that still feel like we are in the 90s made the jobs of ticket managers worldwide constant miseries.

Now there is a better way — customer-centric ticketing! vivenu is a primary ticketing provider that helps event organizers manage, market, and analyze ticket sales from one unified platform.

Our mission is to build a ticketing platform that puts ticket sellers first – so they’re empowered to create experiences that people love. We empower organizers to be more efficient, absolutely independent, and fully connected – to say the very least.

vivenu is the exclusive ticketing solution for the Grammy Awards, the Special Olympics, FC Schalke 04, Qatar Creates, and many many more. With $65 million in funding from renowned global investors, we’ve set out to revolutionize event ticketing – now and forever.

Pumped enough? We are not just another company and we are not looking for people who seek just another job. Ready for personal growth? Join us.

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