Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.
Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.
Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.
You’ll be part of one global team where you can learn fast and stay true to yourself.
Team and context :
The client services team is firstly responsible for the smooth, timely and cost-effective implementation of our platform in the client’s environment.
Following the client go-live, the client services team develops and implements an appropriate upgrade and support strategy.
Your missions :
In the context of implementation or support projects, you will provide to our clients a technical and functional service linked to integration Murex system (data, transactions, reports interfacing …) as well as a technical expertise based on Murex and third party softwares ( middleware, JMS, data bases, connectors…)
In your day to day you will :
Support clients in implementing Murex withing their ecosystem and take part in the business as usual and project support (follow-up of client open cases through email, CRM portal, phone calls and on-site visits…)
Manage clients’ service calls in compliance with internal lifecycle including testing in case of functional changes initiated
Participate in the system version upgrades then perform upgrades and run the required regression testing
Animate trainings
Develop an understanding of ongoing activities and manage your own deliverables/progress
Your profile :
Graduated from a Master degree (Engineering school or a university) in computer science and/or market finance with a first experience
Marked test for problem solving
English (spoken and written)
Solid technical baggage and familiar with distributed architectures, databases (SQL) and one or several programming languages (scripting, object oriented)
Interpersonal skills : ability to mobilise and convince
Flexibility and ability to manage stressful and pressure situations (production phase, client priorities)
Dynamism, rigor, team spirit
Open to travel
Skills Required
- Master degree in computer science or market finance
- First professional experience in IT or finance implementations
- Familiarity with Murex platform and related third-party software
- Knowledge of distributed architectures and middleware (including JMS)
- Experience with databases and SQL
- Experience with programming (scripting and/or object-oriented languages)
- Strong problem-solving skills
- Fluent English, spoken and written
- Interpersonal skills and ability to mobilise and convince stakeholders
- Ability to work under pressure, flexible and adaptable
- Team spirit, dynamism and rigor
- Willingness and ability to travel to client sites
What We Do
We are the long-term technology partner for the capital markets, working with financial institutions in over 60 countries to adapt and evolve their IT systems. In a changing financial world, our technology is designed to help our 57,000 daily users respond to the challenges they face today and build foundations for the future. MX.3 is our award-winning open platform that sits at the heart of our clients’ IT infrastructure. This agile foundation brings together a specialized set of business process to deliver regulatory and business ready solutions, across asset classes, business functions and sectors. The modular platform means clients can consolidate and grow their IT infrastructure step-by-step, at a lower cost and delivering immediate, tangible business value. • Consolidate inefficient legacy systems • Manage cost pressures and reduce TCO • Improve regulatory time-to-market and efficiency For over 30 years Murex has invested in developing the leading technology solution for capital markets participants, from banks and brokers to energy and commodities firms. Today we have over 2,500 employees in 19 countries who are committed to helping our customers, from disruptive market entrants to some of the most established global players, navigate the changing financial landscape. As the capital markets continue to evolve, we will keep investing to make sure that our clients, our company and our people can do the same. As you plot your course, we’ll be with you every step of the way.
