We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.
About You:
Fluent in German and English, with strong communication skills and hospitality industry knowledge. Experienced in property management systems (PMS), hotel operations, and guest journey optimization. Able to translate client needs into tailored PMS solutions, deliver clear demos and presentations, and support sales success in the German-speaking market.
Key Capabilities
- Bilingual Communication: Fluent German and strong English; skilled in presentations, demos, and client engagement.
- Hospitality Expertise: Deep understanding of hotel operations, PMS workflows, guest experience, and revenue strategies.
- Technical Knowledge: Familiar with PMS architecture, integrations (channel management, payments, guest communication), and implementation processes.
- Consultative Selling: Ability to identify client pain points, propose tailored solutions, and support sales success.
- Stakeholder Engagement: Comfortable working with hotel managers, IT teams, and executives; strong internal collaboration skills.
- Market Insight: Knowledge of German-speaking hospitality markets, regulations, and business practices.
Day-to-Day Responsibilities
- Translate hotel business requirements into tailored PMS solutions.
- Configure and adapt PMS software to demonstrate client-specific workflows.
- Prepare demo environments and proof-of-concept solutions.
- Deliver engaging presentations and webinars, primarily for German-speaking audiences.
- Support sales teams at events, trade shows, and client meetings.
- Contribute to RFIs/RFPs with German market expertise.
- Educate sales teams on new PMS features and enhancements.
- Lead discovery sessions to ensure effective, value-driven demonstrations.
- Create German-language video content to support digital sales strategies.
- Collaborate with product and development teams to align solutions with hospitality market needs.
Skills & Experience
- Fluent German with excellent English proficiency.
- Background in pre-sales, consulting, or hospitality technology (PMS, channel managers, hotel tech platforms).
- Hands-on experience with PMS implementation, support, or vendor-side roles.
- Strong organizational, time management, and prioritization skills.
- Self-motivated, proactive, and able to work under pressure.
- Excellent written and verbal communication.
- Integrity, attention to detail, and commitment to continuous learning.
- Willingness to travel, including overnight stays, across German-speaking markets.
What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.
At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.
Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.
Love Work. Love Life. Be You.
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What We Do
The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, the US and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Its innovative Access Workspace cloud solutions transform the way business software is used, giving every employee the freedom to do more of what’s important to them. Founded in 1991, The Access Group employs approximately 6,800 people.
