Responsibilities:
As part of the Professional Services Team, the Technical Solution will have the opportunity to:
- Gather requirements, design and implement solution using SmartWork’s application suite.
- Integrate SmartWork’s application suite with 3rd party software interfaces.
- Develop and maintain project documentation, standard operating procedures, and other documentation as required.
- Leads SmartWorks team with client workshops to explain the product and gather requirements for configuration or customization, if required
- Act as a liaison between SmartWorks, customers, 3rd party vendors and industry consultants.
- Will lead the effort for complex solutions/configurations on projects or in new markets
- Build a knowledge of Smart Metering infrastructure and best practices on analysis of corresponding data.
- Provide the Project Manager with regular updates on progress, issues and ideas for resolution, and successes.
- Takes ownership of SmartWorks implementation, reviews its effectiveness, collaborates with Directors on changes, updates documentation, and trains staff.
Essential Qualifications:
To meet this challenge, you must possess a high level of initiative and energy as required to succeed in a fast-paced team environment, as well as the following skills.
As a Solution Consultant, you have:
- College diploma or University degree in a related technical field (for example, Electric or Computer engineering, Computer Science).
- Strong grasp of SQL and one or more Enterprise Database Software such as SQL Server, Oracle etc.
- Familiarity working in Linux and Windows.
- Ability to travel in North America up to 30% of the time.
Preferably, you also have:
- 3+ years of relevant work experience in software implementation.
- Previous experience in training customers and writing technical documents.
- Previous experience in the Utilities industry is an asset but not required.
As our ideal candidate, you also:
- Possess strong analytical skills to understand requirements.
- Demonstrate excellent verbal and written communication skills in English.
- Can work independently, but most importantly, as a team player.
- Demonstrate positive attitude and determination
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What We Do
For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions:
♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength.
Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own.
The enhanced HARRIS Flex solution comes with new functionality including:
♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and
♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes.
♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems
