Solution Consultant

Posted 14 Days Ago
Be an Early Applicant
Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Entry level
Business Intelligence • Consulting
The Role
Develop, configure, and customize ServiceNow ITSM and SPM solutions across modules, workflows, scripts, integrations, testing, deployment, and production support. Translate stakeholder requirements into scalable technical solutions, resolve complex issues, conduct code reviews, troubleshoot performance and integrations, and ensure adherence to ServiceNow standards, security requirements, maintainability, and project quality objectives while meeting aggressive delivery timelines.
Summary Generated by Built In
* Develop and deliver **ServiceNow ITSM and Strategic Portfolio Management (SPM)** solutions, working effectively in high-pressure projects with **aggressive timelines and critical delivery milestones**. * Design, configure, and customize ServiceNow modules, including **Incident, Problem, Change, Request, Service Catalog, Demand, Project, Resource, and Portfolio Management**. * Develop **client scripts, business rules, script includes, UI policies/actions, workflows/flows, integrations, and custom applications** while following ServiceNow best practices. * Work closely with solution architects, consultants, and business stakeholders to translate requirements into **scalable, high-quality technical solutions** and resolve complex technical challenges. * Lead technical activities across **development, integration, testing, deployment, and production support**, ensuring issues and dependencies are addressed quickly to meet tight deadlines. * Conduct code reviews, troubleshoot performance and integration issues, and ensure solutions meet **ServiceNow standards, security requirements, maintainability, and project quality objectives**.

Skills Required

  • Experience developing and delivering ServiceNow ITSM and Strategic Portfolio Management solutions
  • Ability to configure and customize ServiceNow Incident, Problem, Change, Request, Service Catalog, Demand, Project, Resource, and Portfolio Management modules
  • Proficiency developing client scripts, business rules, script includes, UI policies, UI actions, workflows or flows, integrations, and custom applications in ServiceNow
  • Ability to translate business requirements into scalable, high-quality technical solutions
  • Experience supporting development, integration, testing, deployment, and production activities
  • Ability to conduct code reviews and troubleshoot performance and integration issues
  • Knowledge of ServiceNow best practices, security requirements, maintainability standards, and project quality objectives
  • Ability to work effectively on high-pressure projects with aggressive timelines and critical delivery milestones
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The Company
HQ: Naperville, IL
1,412 Employees
Year Founded: 2002

What We Do

Royal Cyber is an agile, business-results-driven digital technology partner for forward-thinking enterprises. A leader in delivering world-class commerce and enterprise solutions, Royal Cyber helps organizations streamline business operations and compete in the global marketplace by focusing on a range of cutting-edge technologies such as ServiceNow, Mainframes modernization, Cloud services, Data Analytics, GenAI, Watson, IoT, ChatBoT, BPM, DevOps, B2Bi and Mobility that redefine businesses worldwide. Headquartered in Chicago, Illinois we have a global footprint with offices and development centers across North America, Asia, Europe, Africa and the Middle East. Royal Cyber strategic move of establishing an offshore center in Asia has helped us to reduce costs and provide highly competitive rates to our valued clients. Our global presence and diverse workforce has enabled us to provide innovative and customized IT solutions. Today we are the global leader in software consultancy and provide best-in-class services with reliability, safety and security to maintain global redundancy for seamless delivery.

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