Solution Consultant (m/f/d)

Posted 2 Days Ago
Be an Early Applicant
Milan, ITA
Hybrid
Mid level
Digital Media • Marketing Tech
The Role
Act as technical liaison between platform and clients, lead onboarding and post-live support for Italian assets, configure integrations (SSAI, header bidding), troubleshoot implementations, assist RFPs/RFIs, run platform trainings, and collaborate with product, ad-tech and development teams to support new product rollouts.
Summary Generated by Built In
Company Description

About us 

 

At RTL AdAlliance, we create simplicity for advertisers and value for publishers.

Our fundamental goal is to unite premium content publishers to facilitate connections between international and local brands and European audiences. With offices in 10 European countries and in the US, we exclusively represent only the best video publishers such as RTL, M6, ITV or Activision Blizzard. As part of RTL Group, we offer our clients the latest exclusive insights, advertising technology and services they need to master the total video space and make the very best of the transition into digital and addressable TV.

Do you find inspiration in the international and entrepreneurial spirit of our company? Do you want to actively navigate the advertising industry changes and be a driving force for innovation?

Then we invite you to join us as we shape Europe's leading advertising sales house.

Job Description

Your Responsibilities

The Solution Consultant acts as a bridge between Smart clip’s technology and its clients, helping translate business needs into technical solutions. The (Senior) Solution Consultant will work with our european team of consultants and is, in particular, managing on our Italian assets. The role assists within the initial onboarding phase, as well as permanently supporting the client after going live. In addition, new product rollouts are to be supported.

  • Work closely with clients to understand business requirements and translate them into technical solutions
  • Be the technical expert across our platform, our products (i.e. ATV), our integrations, and emerging fields such as header bidding or SSAI/SSAS
  • Act as the 2nd line between key partnerships management and technical departments, such as Ad-Technology, Platform Support and Smart clip product teams in regard to initial setups, new products/requirements or day-to-day operational tasks
  • Provide technical setup assistance to our key partners and permanently improve their platform usage
  • Assist in answering RFI’s and RFPs. Recommend and work into new technologies constantly
  • Assist in making impact assessments of strategic and technical changes (such as 1st price auction, TCF 2.0)
  • Provide (Platform-) Trainings for Key Partnerships manager
  • Troubleshoot and resolve implementation issues

Qualifications

Your Profile

  • Background in computer science, engineering or Business IT.
  • At least 3 years of AdTech experience/knowledge esp. with larger platforms
  • knowledge of VAST, VPAID, ad servers, DSPs, ad exchanges, and SSPs
  • Ability to work as the technical lead for onboarding clients
  • Programming experience is a plus
  • Ability to translate technical details to any audience
  • Experience using various web debugging tools, such as Charles, Firebug, Fiddler, Chrome tools, etc.
  • Manage relationships with the Business Development, Product and Development teams
  • Strong client-facing communication skills
  • Ability to manage multiple projects and stakeholders
  • Fluent in English & Italian; other European languages are a plus

Skills Required

  • Degree or background in Computer Science, Engineering, or Business IT
  • At least 3 years of AdTech experience with larger platforms
  • Knowledge of VAST, VPAID, ad servers, DSPs, ad exchanges, and SSPs
  • Familiarity with SSAI/SSAS and header bidding integrations
  • Experience using web debugging tools (Charles, Firebug, Fiddler, Chrome DevTools)
  • Ability to act as technical lead for onboarding clients and manage implementations
  • Ability to translate technical details to non-technical audiences and provide platform trainings
  • Strong client-facing communication skills and stakeholder management
  • Ability to manage multiple projects and stakeholders
  • Fluent English and Italian
  • Programming experience
  • Knowledge of ad-technology operations and ability to assist with RFI/RFP responses
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The Company
HQ: Gütersloh
16,426 Employees

What We Do

Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the entertainment group RTL Group, the trade book publisher Penguin Random House, the music company BMG, the service provider Arvato Group, Bertelsmann Marketing Services, the Bertelsmann Education Group and Bertelsmann Investments, an international network of funds. The company has 165,000 employees worldwide and generated revenues of €20.2 billion in the 2022 financial year. Bertelsmann stands for creativity and entrepreneurship. This combination promotes first-class media content and innovative service solutions that inspire customers around the world. Bertelsmann aspires to achieve climate neutrality by 2030.

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