Solution Consultant HCM

Posted 6 Days Ago
Be an Early Applicant
Milan, ITA
In-Office
Mid level
Cloud • Fintech • HR Tech
The Role
As a Solution Consultant, you will articulate future work visions, propose AI-driven HCM solutions, and lead with innovation through pre-sales engagement, demonstrating product value to clients.
Summary Generated by Built In

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Why Join Us? You will be part of an elite team in EMEA and specially in Italy, a team of industry-leading professionals across HR, Technology, and especially AI. We pride ourselves on being a highly collaborative, tight-knit group that is eager to share knowledge and grow together. You will represent the best AI and HR product on the market, proposing high-level digital transformation projects to the world’s most influential organizations.
On top of that at Workday, we are guided by a set of core values that define our culture and every interaction we have:
Employees: We believe that the best innovation happens when people are supported and empowered. You are our most important asset.
Customer Service: We are dedicated to our customers' success, helping them navigate the complexities of the modern workplace.
Innovation: We are pioneers. You’ll work with the best AI and HR product on the market, proposing high-level digital transformation projects.
Integrity: We do what’s right. Our "Trustworthy AI" approach is a testament to our commitment to ethical technology.
Fun: We bring energy and passion to our work, celebrating our wins as a team.
Profitability: We focus on sustainable growth that allows us to keep reinvesting in the future of our people and technology.

About the Role

Workday is looking for outstanding Solution Consultants! This is your chance to represent and sell the next generation of AI-driven HCM solutions. Through interactive pre-sales demonstrations, you will not only analyze an organization's environment but also articulate a vision of the "Future of Work." You will propose how Workday’s Enterprise Services—can solve complex business concerns and drive efficiency.

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Key Responsibilities:

  • Articulate a Vision: Transform an organization’s current environment into a tangible vision of the "Future of Work" through interactive demonstrations.

  • Solve Complex Challenges: Propose how Workday’s AI Platform for HR and Agents solve critical business concerns and drive massive operational efficiency.

  • Lead with Innovation: Help customers achieve real-world results through constant technological evolution.

  • Discovery & Strategy: Analyze prospect requirements to create tailored demonstrations that highlight Workday's differentiators, specifically focusing on the value of Machine Learning, Generative and Agentic AI in HR processes.

  • Advanced Demonstrations: Prepare and deliver compelling presentations of the full HCM suite highlighting the technological advantage and handling objections with confidence

  • AI Evangelism: Articulate the business value of Workday’s "Trustworthy AI" approach, explaining how it enhances decision-making, reduces bias, and automates administrative burdens without compromising security.

  • Collaborative Sales: Partner with Account Executives, Value Managers and Service Executives to build the business case for transformation.

  • Market Insight: Stay updated on Workday’s latest acquisitions and AI roadmap to effectively compete against other vendors in the Spanish market.

Experience/Skills/Education:

  • Pre-Sales Experience: Minimum 3-4 years experience in a Pre-Sales / Sales Consulting role (SaaS preferred or AI Platforms).

  • Domain Expertise: Deep functional knowledge of Human Capital Management

  • AI & Tech Savviness: Strong understanding of how Artificial Intelligence, ML, apply to Enterprise Platforms and Software. Familiarity with the concepts of Agentic AI, Orchestrations and Generative AI usage in enterprise environments is highly desired.

  • Communication: Excellent communication skills (verbal and written) in both Italian and English. Ability to simplify complex technical concepts for C-Level business audiences.

  • Agility: Ability to work under pressure, manage multiple complex sales cycles, and adapt quickly to new product features and acquisitions.

  • Education: Bachelor’s degree in Business, Computer Science, Engineering, or related field (or equivalent experience).

About You

  • Incessant Curiosity: You have a genuine passion for technology and the "Future of Work." You are constantly investigating how AI, Machine Learning, can solve real-world challenges.

  • Agile Learner: You thrive in a fast-paced environment. You possess the ability to unlearn old methods and quickly master new features and shifting strategies in the AI landscape.

  • Collaborative Spirit: You understand that winning is a team sport. You are eager to share knowledge, support your peers, and partner closely with your Peers in Solution Consulting, Account Executives and Product teams.

  • High Energy & Presence: You bring enthusiasm and confidence to every interaction. You can command a room (virtual or physical) and maintain high engagement levels during complex demonstrations.

  • Proactive Problem-Solver: You don’t wait for the answer key. You are self-motivated to navigate ambiguity, research solutions, and anticipate customer objections before they arise.

  • Resilience: You stay cool under pressure. Whether handling a tough technical question or a sudden change in the demo environment, you adapt with grace and professionalism.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Skills Required

  • Minimum 3-4 years experience in a Pre-Sales / Sales Consulting role
  • Deep functional knowledge of Human Capital Management
  • Strong understanding of AI and ML applications in Enterprise Platforms
  • Excellent communication skills in Italian and English
  • Bachelor's degree in Business, Computer Science, Engineering, or related field

Workday Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Workday and has not been reviewed or approved by Workday.

  • Healthcare Strength Health coverage is positioned as broad and well-supported, with multiple medical carrier options, virtual care access, and some locations offering onsite clinic/pharmacy services. Mental health support is described as notably strong, including therapy sessions and confidential support availability for household members.
  • Parental & Family Support Family-related benefits are portrayed as extensive, including paid bonding and caregiver leave alongside fertility, adoption, and surrogacy reimbursement. Added support like parenting resources, milk-shipping/lactation assistance during travel, and backup child/elder care is explicitly outlined.
  • Strong & Reliable Incentives Equity participation and savings-oriented programs are presented as meaningful components of total rewards, including an ESPP discount with a lookback feature. Additional programs like a student-loan pathway to earn the 401(k) match are included as financial-support enhancements.

Workday Insights

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The Company
HQ: Pleasanton, CA
14,894 Employees
Year Founded: 2005

What We Do

Workday is a leading provider of enterprise cloud applications for finance, HR, and planning. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

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