Solution Consultant, Global Trade

Posted 2 Days Ago
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Tokyo, JPN
Hybrid
Senior level
Information Technology
The Role
Supports complex sales engagements for global trade management software by conducting needs analysis, customized demonstrations, technical presentations, RFP responses, integration deep dives, and business process consulting. Partners with sales and professional services teams, communicates technical concepts to business audiences, configures customer scenarios using SQL, answers solution-related questions, visits customers, and supports events and workshops.
Summary Generated by Built In

Job Description

The Solution Consultant, Global Trade role provides strategic prospective to customers with technical expertise, build quality relationships at senior levels with both IT and Business leaders and professionals, conduct thorough needs analysis for targeted demonstrations, uncover potential objections, and assist in defining the competitive landscape. This includes activities such as needs analysis calls (discovery calls), filling out RFPs, product presentations, integration demonstrations, technical deep dives, follow-up calls, one-off demonstrations with the intent to educate, and work with the sales team to create the "complete solution" during the pre-sales process. 

This role requires proven track record of solving complex problems, answer prospects' and team members' detailed global trade solution related questions, prepare and perform detailed solution demonstrations to corporate customers. This individual will report to the Solution Consulting Head and will provide support to Sales team in winning new global trade solution business.

Key Responsibilities  

In this opportunity as a Solution Consultant, Global Trade, you will: 

  • Be a technical subject matter expert in supply chain operations and lead client facing demos and presentations to support the sales organization.
  • Work closely with sales executives and professional services team to achieve sales targets
  • Be able to professionally represent and sell Thomson Reuters global trade management software solutions to corporate customers
  • Be able to articulate Thomson Reuters value proposition as it relates to each prospect's unique critical business issues using customized global trade management software solution demonstrations
  • Establish strong relationships with customers and provide business process consulting to ensure clients achieve maximum business return
  • Work with other Thomson Reuters organizations to enhance solution offerings and provide feedback and direction from the field
  • Visit customers and develop relationships to provide insight and value-add stories to the sales cycle
  • Update data and configure functionality using SQL to build customer specific scenarios that are more easily related to their own business
  • Speak at, or support, events, workshops, and roundtables hosted or co-hosted by Thomson Reuters or by partner organizations.

Required Qualifications 

You’re a fit for the role of Solution Consultant, Global Trade if you have the following required qualifications: 

  • Bachelor's degree in business or computer science
  • 5+ years’ experience working in a customer facing role or as an integral part of a customer facing team.
  • Proven experience of pre-sales solution selling experience directly supporting complex sales engagements; selling a solution spanning multiple departments in a company and requiring their approval
  • Strong interpersonal skills, written & oral communication abilities and training skills/experience
  • ERP experience – hands-on experience with one of the major ERP platforms especially in supply chain module
  • Demonstrated ability to communicate highly technical concepts and processes in layman's term.
  • Demonstrated ability to resolve complex pre-sales technical problems, working with field sales personnel
  • Demonstrated ability to present technical concepts in clear manner to customers through demos and presentations

Preferred Qualifications 

  • Knowledge of SAP GTS is desirable skill to have.

#LI-SC1

What’s in it For You?

  • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

  • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

  • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

  • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

  • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

  • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

  • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

Learn more on how to protect yourself from fraudulent job postings here.

More information about Thomson Reuters can be found on thomsonreuters.com.

Skills Required

  • Bachelor's degree in business or computer science
  • 5+ years of experience in a customer-facing role or as an integral part of a customer-facing team
  • Proven pre-sales solution-selling experience supporting complex sales engagements across multiple departments
  • Strong interpersonal, written, oral communication, and training skills
  • Hands-on experience with a major ERP platform, especially supply chain modules
  • Ability to communicate highly technical concepts and processes in layman's terms
  • Ability to resolve complex pre-sales technical problems with field sales personnel
  • Ability to present technical concepts clearly through customer demos and presentations
  • Knowledge of SAP GTS

Thomson Reuters Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thomson Reuters and has not been reviewed or approved by Thomson Reuters.

  • Flexible Benefits Flexible work options such as hybrid schedules and “Flex My Way” with Work From Anywhere allowances (including limited weeks abroad) are offered and positioned to support work-life balance. Feedback suggests policy-backed flexibility is a notable strength even though application can vary by role and manager.
  • Leave & Time Off Breadth Generous paid time off, enhanced bereavement, caregiver leave, two global mental-health days, and a sabbatical program expand time-away options. Paid parental leave is explicitly highlighted, with a global minimum described at 16 weeks.
  • Healthcare Strength Comprehensive medical, dental, and vision coverage is paired with wellbeing resources such as EAP, mental-health tools, and fitness/wellbeing programs. FSAs/HSAs and related health benefits reinforce the depth of the healthcare offering.

Thomson Reuters Insights

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The Company
HQ: Toronto, Ontario
33,822 Employees
Year Founded: 2008

What We Do

Thomson Reuters (NYSE / TSX: TRI) informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. The company serves professionals across legal, tax, accounting, compliance, government, and media. Its products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. For more information, visit tr.com.

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