dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.
Weʼre looking for a Solution Architect who expects more from their career. Itʼs a chance to extend and improve dunnhumbyʼs Architecture team. Itʼs an opportunity to work with a market leading business to explore new opportunities for us and influence global retailers.
Joining our team, youʼll work with world class and passionate people to build the platform that will support the next generation of our propositions. You will lead the overall architecture across assigned product and platform areas. We are looking for architects that have experience and can contribute across our platform layers:
- A user experience layer that allows new user experiences and propositions to be quickly built on our growing corpus of science and data.
- A product layer that stitches our science and data into services that allow flexible propositions to be built.
- A data layer that processes and governs bulk, operational and event stream data, supporting a broad set of use cases, from bulk insight to real-time media activation.
- A science layer that brings to life and makes efficient 30+ years of dunnhumbyʼs research into customer behaviour and loyalty, which also extends to modern AI techniques for understanding customer behaviour and driving key product use cases.
- A PaaS layer that empowers teams and provides agility, while protecting the extensive data assets we hold and manage on behalf of our clients.
We want people who can specialise, while knowing how it all comes together to build the “big picture” covering our broad technology eco-system. You will work closely with the Product and Engineering teams and leadership to define and deliver the roadmap and cloud transformation.
What we expect from you
- Experience of collaborative design and delivery of software products and platforms including depth of knowledge across at least two of software, infrastructure, big data, event processing and distributed computing architecture.
- Familiarity with at least one of the major cloud providerʼs technology stacks – Azure, GCP or AWS.
- Leadership and early adopter of modern software-centric infrastructure management, including CI/CD, continuous deployment, Infrastructure as Code, Policy as Code, Configuration as Code/Data.
- Track record of implementing architectural changes in Agile development methodologies.
- Experience identifying key business technology issues and providing analytical skills to understand and communicate design specifications that facilitate technical development, including the creation of both high-level and detailed design documentation and impact estimation.
- Problem solving and troubleshooting skills and the ability to exercise mature judgement
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
Skills Required
- Experience of collaborative design and delivery of software products and platforms
- Knowledge across software, infrastructure, big data, event processing and distributed computing architecture
- Familiarity with major cloud provider technology stacks - Azure, GCP or AWS
- Leadership in modern software-centric infrastructure management including CI/CD, Infrastructure as Code
- Experience identifying key business technology issues and providing analytical skills
- Problem solving and troubleshooting skills and ability to exercise mature judgement
dunnhumby Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about dunnhumby and has not been reviewed or approved by dunnhumby.
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Fair & Transparent Compensation — Pay is considered competitive relative to similar-sized firms in several markets. Positive perceptions of the overall pay-and-benefits mix support the view that compensation is broadly fair.
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Leave & Time Off Breadth — Paid time off is described as generous, with multi‑week starting allowances plus extras like a paid birthday, loyalty‑based additional days, and periodic early Friday finishes. These features contribute to a favorable time‑off experience across several U.S. locations.
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Healthcare Strength — Core coverage includes employer‑verified medical, dental, vision, life, and disability insurance alongside HSA/FSA options. This breadth of coverage is positioned as a solid component of the U.S. package.
dunnhumby Insights
What We Do
Dunnhumby is a customer data platform that provides models and insights into how customers engage with retail and e-commerce spaces.
