About this opportunity
Join our dynamic team at Ericsson as a Solution Architect. In this key role, you will help bridge the gap between business needs and technical solutions, driving process improvements and enabling data-informed decisions across our organization. As a Solution Architect, you will collaborate with cross-functional teams to identify opportunities, gather and refine requirements, and deliver actionable insights that support high-impact outcomes.
*You will be part of a team of 120+ professionals focused on digital transformation, innovation, and operational efficiency. This role offers global exposure and growth potential into leadership or specialized roles such as Product Owner or Solution Architect.
What you will do
• Collaborate with stakeholders to understand business objectives and gather functional and non-functional requirements• Analyze and document business processes, identify improvement areas, and define optimized workflows• Translate business needs into detailed documentation such as BRDs, process flows, and solution outlines• Support end-to-end project delivery by contributing to design discussions and validating solutions against requirements• Facilitate User Acceptance Testing (UAT) and ensure sign-off of deliverables• Partner with cross-functional teams including product, engineering, and delivery to align on solution direction• Contribute to data analysis activities to support evidence-based decisions• Track and report progress, risks, and outcomes to key stakeholders
The skills you bring
• Strong analytical and problem-solving skills with a structured approach• 8+ years of experience in business analysis or similar roles• Proven experience in stakeholder management and requirement gathering• Excellent communication skills, with the ability to convey complex concepts clearly• Proficiency in business process mapping tools and documentation standards• Hands-on experience with Excel, JIRA, Confluence, or similar tools• Understanding of SQL or basic data analysis is a plus• Exposure to Telecom, Fintech, or MFS domains is preferred
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Cameroon (CM) || Douala
Req ID: 782180
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
