Solution Architect

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Tokyo
In-Office
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
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The Role

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.


Why join Coupa?


🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 


Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 


The Impact of Solution Architect to Coupa:

This is an outstanding opportunity to join a high-growth organization in a key role where you can impact and fuel your career development.

Our Professional Services Teams work closely with Coupa Customers, Partners and internal Product Management to implement the most valuable solutions for our customers.

As experts in Purchase to Pay processes, your main goal is to support the design, implementation and deployment of our products, to deliver best practice solutions and to ensure customer success, all while driving efficiencies and improvements.

You will work across several Coupa modules, including Procurement, Invoicing, Expenses and Analytics.

What You’ll Do:

  • Leading the implementation design with customers and supporting external implementation partners as a subject matter expert
  • Advising customers on Coupa best practices, using industry knowledge to ensure the best possible functional design is implemented
  • Leading and supporting customer design workshops to guide customers through the implementation journey
  • Supporting design reviews and collaborating with Product Management on the strategic direction of the product
  • Managing customers where up to 50% of your time may include travel

What you will bring to Coupa:

  • Native or Fluent Japanese with strong business English
  • Previous experience in procurement, either internally via a procurement or supply chain organization or externally with a consulting firm or software provider, including experience in the Purchase to Pay process is needed. In addition, experience within Sourcing, Category Management and Contract Management would be advantageous
  • Ability to use Excel and/or other platforms for complex scenario analysis
  • Excellent interpersonal and client management skills are required along with the passion to work with customers to execute an implementation plan that works towards a rapid, successful go-live
  • A proven track record in configuring and delivering software demonstrations is required.
  • Previous consulting experience with Coupa Purchase to Pay, or another similar application would be helpful

#LI-Hybrid

#LI-ML1


Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. 


Please be advised that inquiries or resumes from recruiters will not be accepted.


By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

What the Team is Saying

Alex Moon
Jessica Fonseca
Aditya Maheshwari
Jose Miguel Jimenez

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The Company
2,500 Employees
Year Founded: 2006

What We Do

Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.

Why Work With Us

At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.

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Coupa Offices

Remote Workspace

Employees work remotely.

Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend

Typical time on-site: None
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