Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.
Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.
We are seeking a Solution Architect for our First Quality Enterprises, LLC facility located in King of Prussia, PA. This position will be responsible for Solution Architecture (Business Process, Application, Platform, Data, and Infrastructure) of the assigned functional or business process
Primary responsibilities include:
Establishment of 3-year strategic functional roadmaps for Sales & Marketing and Product Lifecycle Management (PLM) processes and aligned to business strategy and respective business requirements
Development of a supporting 3-year strategic technical roadmap to support the functional roadmap for Sales & Marketing and PLM. Where appropriate, justified and in compliance with EA guidelines, introduce innovation and automation
Development of solution architecture by aligning and complying with Enterprise Architecture Standards. To do this the Solution Architect will partner closely with the Enterprise Architect
Development of Reference Architecture Documents for the Sales & Marketing and PLM business processes and respective supporting systems
Establishment of High-Level Design for New Business Processes and Projects and hand over to IT Build/Engineering for Detailed Low-Level Design. High Level Designs include:
Architectural diagrams
Data Flow (logical) diagrams
Reference wireframes
Security architecture (in partnership with IS)
Infrastructure architecture (in partnership with IT Infra)
Direct Management of the Sales & Marketing Plan and Build teams including recruiting, team management and team growth and development
Develop yearly demand plans, budget and resource plans for assigned areas
Provide direction in terms of execution strategy including sequencing based on functional and technical dependencies
Collaborate with Project Managers to develop program and project plans in a proactive manner
Ensure all solutions are architected with BCP and DR objectives built-in
Development of Implementation Guidelines as well as Build/Development Standards
Ensuring all proposed projects have properly vetted business cases and are aligned with the 3-Year Strategic Roadmap
Development of Functional Specifications to hand over to the IT Build/Engineering team
Development of Testing Plans at the Use-Case level to ensure the solution ultimately meets business requirements
Create user training strategy to hand over to the IT Build/Engineering team for detailed training planning and execution
Provide hypercare support as needed
Collaborate with and support Sourcing and Vendor Management for assigned business processes
Develop Service Strategy and Service Design plans for newly created IT services
Provide L4 support as required (escalation based)
Collaborating with business leaders and COE teams throughout the enterprise organization
The ideal candidate should possess the following:
7+ years of IT experience supporting assigned business processes
7+ years of Solution Architecture experience designing enterprise level solutions from the process, technology, people and data perspectives.
5+ years of Solution Architecture experience designing solutions within a established set of Enterprise Architectural guidelines and principles
7+ years experience designing new IT business services
5+ years of solution engineering experience building solutions under direction of established and accepted solution high level and architectural designs
5+ years of Project Management experience or exposure
5+ years of CPG Manufacturing experience
5+ years of Business Process Design experience
5+ years of respective technology stack experience
5+ years of Enterprise Level Integration capabilities
Excellent interpersonal skills to build, develop and maintain solid relationships, both internally and externally and partners cross-functionally on a regular basis
Genuine collaborator and team player with solid judgement and integrity
Strategic mindset
Excellent Change Management and Communications capabilities
Ability to thrive in entrepreneurial, dynamic, and fluid environment while delivering results
Comfortable with agility, with the ability to handle ambiguity and pivot strategy due to changing dynamics internally and externally
Bachelor’s Degree (or equivalent experience)
Estimated annual base salary range for this position is 170-185k/year.
Base pay is only part of our total compensation package, which also includes an attractive annual discretionary bonus and robust suite of employee benefits for which you are eligible to participate in starting on your first day of employment.
Base pay offered will be determined on an individualized basis and we will consider your location, experience, and other job-related factors.
What We Offer You
We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:
Competitive base salary and bonus opportunities
Paid time off (three-week minimum)
Medical, dental and vision starting day one
401(k) with employer match
Paid parental leave
Child and family care assistance (dependent care FSA with employer match up to $2500)
Bundle of joy benefit (years’ worth of free diapers to all team members with a new baby)
Tuition assistance
Wellness program with savings of up to $4,000 per year on insurance premiums
...and more!
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.
Skills Required
- 7+ years of IT experience supporting assigned business processes
- 7+ years of solution architecture experience designing enterprise-level solutions across process, technology, people, and data perspectives
- 5+ years of solution architecture experience within established enterprise architecture guidelines and principles
- 7+ years of experience designing new IT business services
- 5+ years of solution engineering experience building solutions under established high-level and architectural designs
- 5+ years of project management experience or exposure
- 5+ years of CPG manufacturing experience
- 5+ years of business process design experience
- 5+ years of experience with the respective technology stack
- 5+ years of enterprise-level integration capabilities
- Excellent interpersonal and relationship-building skills
- Collaboration, teamwork, sound judgment, and integrity
- Strategic mindset
- Change management and communications capabilities
- Ability to work in an entrepreneurial, dynamic, and fluid environment
- Ability to manage ambiguity and adapt strategy to changing conditions
- Bachelor's degree or equivalent experience
First Quality Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First Quality and has not been reviewed or approved by First Quality.
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Fair & Transparent Compensation — Compensation is described as competitive across many hourly, technical, and engineering roles, with pay often characterized as good or fair for the job. Market-aligned base rates are reflected in recent postings and salary entries across multiple functions.
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Strong & Reliable Incentives — Quarterly bonuses, shift differentials, and overtime opportunities are commonly cited and meaningfully boost total earnings. Bonus eligibility appears to be a consistent feature in many roles.
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Parental & Family Support — The package includes paid parental leave, a year of free diapers for new parents, and employer-matched dependent care assistance. These family-focused additions complement core offerings and signal an emphasis on supporting caregivers.
First Quality Insights
What We Do
First Quality was founded over 30 years ago and has grown to become a diversified family of companies with over 4,000 employees. Manufacturing Adult Incontinence Products, Feminine Hygiene Products, Baby Wipes, Adult Washcloths, and Consumer Paper Products, we serve institutional and retail markets throughout the world. Our trusted, household brands include Prevail®, Cuties®, Plenty®, Panda®, and Incognito® Our facilities operate independently to maintain focus on the markets they serve, but benefit from being a part of the First Quality family of companies. We may be spread out across 9 locations and 2 countries, but we are one team! With our focus on innovation, technology, and sustainability, we strive to create the best products that stand out and make a real difference in people’s lives without ever sacrificing quality for affordability. If advanced technology, innovative thinking, and a passion for challenging the status quo excite you, come join our team at First Quality! When you look at one of our job listings what you’ll find is an opportunity: to meet teams who challenge each other to improve, encounter leaders who empower you to experiment, and discover work that inspires you. As a new employee in our FQ family your training begins day one and continues throughout your career as you learn and grow with our organization. Be part of making things better – apply today to join our team at www.firstquality.com/join-us!
