Company Overview
Role : Solution Architect EMEA
Location : Sofia, Bulgaria
At Zuora, we power the world’s shift to Modern Business. We’re helping people and companies subscribe to a better way of doing business—one that’s built on recurring relationships instead of one-time transactions, creating more value for customers, companies, and the planet.
As pioneers of the Subscription Economy, our platform and expertise help the world’s most innovative organizations—from disruptive startups to global enterprises—monetize new business models, nurture long-term subscriber relationships, and optimize their digital experiences.
Join us as we transform industries and shape the future of how businesses grow.
The Team & Role
At Zuora, we power the Subscription Economy — helping leading companies deliver exceptional customer experiences and recurring revenue growth. As a Solution Architect, you’ll be at the center of that mission — designing and delivering enterprise-level solutions that transform how our customers do business.
You’ll partner closely with clients, Solution Delivery Managers, and Technical Consultants to craft innovative, scalable solutions that align technology with real business goals. This is a high-impact role for someone who loves solving complex problems, building trusted relationships, and driving results.
What you’ll do
- Lead client workshops to understand business objectives, gather requirements, and translate them into scalable system designs.
- Conduct FIT/GAP analysis to identify business needs and technical feasibility.
- Design and document robust end-to-end solutions — including workflows, integrations, and system customizations — and guide clients to approval.
- Demonstrate solutions through hands-on configuration, testing, and customer demos throughout the project lifecycle.
- Configure and validate Zuora Billing, Revenue, and Add-On products to ensure they meet business and technical requirements.
- Collaborate with clients and internal teams during testing, deployment, and UAT to ensure successful solution delivery.
- Develop and deliver engaging end-user training to ensure smooth adoption.
- Build lasting client relationships by providing ongoing technical and functional guidance.
Add location : Remote - Bulgaria
Your experience
- 5+ years of Order-to-Cash experience, ideally within a SaaS or professional services organization.
- 3+ years implementing billing or CPQ solutions (Zuora, SAP, Salesforce, Oracle, Amdocs, etc.).
- Proven track record of customer-facing solution delivery or business consulting.
- Bachelor’s degree in Computer Science or a related field (preferred).
- Demonstrated ability to lead strategic business discussions and communicate technical solutions to non-technical audiences.
- Hands-on experience in requirements gathering, business analysis, system design, and integration.
- Deep understanding of SDLC — from workshops and design through build, test, and deployment.
- Strong communicator and collaborator who thrives in a fast-paced, team-oriented environment.
- Ability to manage multiple projects and priorities with confidence and flexibility.
#ZEOLife at Zuora
At Zuora, we’re constantly learning, innovating, and growing. Our people—known as ZEOs—are empowered to take ownership, challenge the status quo, and make a lasting impact.
We collaborate deeply, think boldly, and support one another to make what’s next possible—for our customers, our communities, and each other.
We offer:
- Supplemental Medical Insurance
- Life and Accidental Death Insurance
- Food Vouchers
- MultiSport Card
(Benefits may vary by location; details will be shared during the interview process.)
Our Commitment to an Inclusive Workplace
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com
Skills Required
- 5+ years of Order-to-Cash experience
- 3+ years implementing billing or CPQ solutions (Zuora, SAP, Salesforce, Oracle, Amdocs, etc.)
- Experience configuring and validating Zuora Billing, Zuora Revenue, and Zuora Add-On products
- Proven track record of customer-facing solution delivery or business consulting
- Hands-on experience in requirements gathering, business analysis, system design, and integration
- Demonstrated ability to lead strategic business discussions and communicate technical solutions to non-technical audiences
- Deep understanding of SDLC (workshops, design, build, test, deployment)
- Ability to manage multiple projects and priorities
- Bachelor's degree in Computer Science or a related field
- Strong communication and collaboration skills
Zuora Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zuora and has not been reviewed or approved by Zuora.
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Parental & Family Support — Parental leave is described as up to six months of fully paid time for all parents globally, signaling a standout family support policy. Feedback suggests this benefit is a prominent part of the package.
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Leave & Time Off Breadth — Time off offerings include flexible or unlimited PTO for U.S. salaried roles, wellness days, and a company‑wide winter break. Feedback suggests the breadth of options supports meaningful time away when teams enable it.
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Equity Value & Accessibility — Equity programs such as RSUs and an ESPP with a discount are highlighted as meaningful components of total rewards. Feedback suggests these ownership programs enhance perceived competitiveness across several roles.
Zuora Insights
What We Do
At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for customers, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first (building ongoing relationships instead of one-time product sales) and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.
Why Work With Us
As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly. Our people, whom we call “ZEOs" are empowered to take on a mindset of ownership and work together in collaboration to make what’s next possible for our customers, community and the world.
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