Role SummaryWe are looking for a strong candidate to join our team as part of the Finance & Business Operations Organization. As a key team member of a high-visibility organization, this role will provide both technical and operational support to Cloudflare's Global Commissions Tooling & Strategy.
Responsibilities:
- Develop and configure Varicent compensation models and calculation logic. Act as the primary technical builder for system enhancements, ensuring all plans are set up accurately and on time.
- Identify and implement best practice configurations and build techniques, optimizing for scalability and usability while ensuring solutions align with stakeholder needs.
- Plan and execute end-to-end testing (QA/UAT) for all system changes. You will be responsible for identifying bugs, validating fixes, and ensuring error-free deployments.
- Review and analyze application performance, to provide enhancement recommendations and process improvements.
- Provide risk assessment for new functionality and enhancements.
- Build extensive solution / process documentation and enablement infrastructure, scaling consistent practices, documentation and desktop procedures for tool functionality
- Build deep knowledge around and leverage relationships to influence outcomes and prioritization of upstream system enhancements which directly impact ICM practice
- Monitor data flows between upstream systems (CRM, HCM) and Varicent. Troubleshoot integration errors and collaborate with IT/Data teams to resolve discrepancies.
- Task Management & Delivery: Independently manage your own project timelines and priorities. You will be expected to balance daily support tickets with larger system builds, ensuring deadlines are met with minimal oversight.
Must Have Skills:
- 4+ years in Sales Compensation, Sales Operations, or Systems Administration, preferably within a high-growth SaaS environment.
- 3+ years of hands-on experience configuring Varicent (or a similar enterprise ICM tool like Anaplan/Xactly), including component building, scheduler management, and calculation logic.
- Firm grasp of end-to-end commission processes, including plan document tracking, transaction crediting, complex incentive calculations, and dispute resolution.
- Strong SQL skills with the ability to write queries for data analysis and troubleshooting. Experience handling large, complex datasets is required.
- Analytical & Detailed: Clear, concise communicator; A natural problem solver with high attention to detail, capable of troubleshooting complex data discrepancies and validating calculations before they impact the business.
Nice-to-Have Skills:
- Industry Context: Experience with a SaaS business model.
- Cloud & Infrastructure: Prior experience working in the SaaS, Cybersecurity, or Cloud Infrastructure space, with familiarity with usage-based or consumption-based compensation models.
Advanced Data Handling: Experience working with large-scale, complex datasets.
Top Skills
What We Do
Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business.
Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.
Why Work With Us
Cloudflare employees come from all walks of life. We are mission-driven, and our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.
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Employees engage in a combination of remote and on-site work.
We are committed to developing a global team that is distributed with a flexible working approach. Doing this equitably and inclusively is essential to our success. Visit our careers site for more on 'How & Where We Work.'
