Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
The Impact of Solution Architect to Coupa:
This is an outstanding opportunity to join a high-growth organisation in a key role where you can impact and fuel your career development.
Our Professional Services Teams work closely with Coupa Customers, Partners and internal Product Management to implement the most valuable solutions for our customers.
As experts in Supplier Risk and Performance Management processes, your main goal is to support the design, implementation and deployment of our products, to deliver best practice solutions and to ensure customer success, all while driving efficiencies and improvements.
You will work will focus on the Supplier Risk and modules, including Supplier Information Management and Coupa Risk Assess, however you will have the opportunity to collaborate in and develop expertise across the broader suite.
What You’ll Do:
- Leading the implementation design with customers and supporting external implementation partners as a subject matter expert
- Advising customers on Coupa best practices, using industry knowledge to ensure the best possible functional design is implemented
- Leading and supporting customer design workshops to guide customers through the implementation journey
- Supporting design reviews and collaborating with Product Management on the strategic direction of the product
- A Subject Matter Expert (SME) for Coupa’s Supplier Management Suite of products including Supplier Information Management, Risk Aware and Coupa Risk Assess.
- Managing customers where up to 50% of your time may include travel
What you will bring to Coupa:
- 4-7 years’ experience in Procurement, Supplier Management, or 3rd Party Risk Management, either internally via a procurement or supply chain organisation or externally with a consulting firm or software provider
- Candidates should have extremely strong client management skills and be able to work with customers to execute an implementation plan that works towards a rapid, successful go live
- Previous consulting experience with Coupa Risk Assess or similar solution required
- Previous senior consulting experience with the following applications is a solid predictor of success: Aravo, Archer, Process Unity, OneSource or other widely used 3rd Party Risk Management application.
- Strong written and verbal communication skills.
- Fluency in English
- Willing to occasionally travel locally and abroad to meet customers as required and join team meetings in person Once or Twice in a year in office.
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
What the Team is Saying
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Coupa Offices
Remote Workspace
Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
