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The OpenStack Solutions Architect is the front-line expert at working with Rackspace’s customers, sales teams, solutions engineers, and product development/management groups. The candidate that will fit best into a OpenStack Solutions Architect role will have extensive experience in architecture and design and development of business applications utilizing Kubernetes and/or OpenStack infrastructure.
- Innately service-oriented and always communicates with respect and professionalism
- Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base
- Ability to prioritize deals, training, and initiatives through highly effective time management
- Excellent problem solving, analytical, presentation, and whiteboarding skills
- Motivated self-starter who takes ownership of customer needs and works to find a positive outcome that yields high customer service levels
- A trusted advisor to the customer that will conduct deep-dive sessions to help customers overcome adoption concerns
- The ability to interact in an engaging way with individuals and groups while conveying the value of Rackspace services with clarity of the benefits to the customer.
· Requires 5+ years of solution architecture experience or specialty domain experience with a proven track record
· Strong knowledge of the core OpenStack or Kubernetes projects
· Experience with sizing and optimizing the hardware required to run the various OpenStack services of Nova, Swift, Cinder, Neutron, Keystone, Glance, Ceph, Heat, and other core services and/or experience with Kubernetes architecture and configuration best practices and guidelines
· Familiarity with or a desire to learn components such as Helm, ISTIO, Prometheus, and other Kubernetes services.
· Strong understanding of the DevOps concepts for CI/CD, configuration management, orchestration, etc.
· Familiarity with programming and architectural frameworks; experience with Python and/or OpenShift is ideal
· Any of the following industry certifications are a plus: Linux+, RHCSA, RHCE, MCSE, MCSA, MCITP, CCNA, CKA, CKAD, OpenStack
· Ability to travel approximately 25-50%
Top Skills
What We Do
At Rackspace Technology, we accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. As a recognized Gartner Magic Quadrant leader, we are uniquely positioned to close the gap between the complex reality of today and the promise of tomorrow. Passionate about customer success, we provide unbiased expertise, based on proven results, across all the leading technologies. And across every interaction worldwide, we deliver Fanatical Experience TM — the best customer service experience in the industry. Rackspace has been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work.
