HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.
As a Solution Architect, RCO you will work with providers, payers, states, and partners, gathering requirements, solutioning, designing, and supporting the implementation of best-fit interoperability solutions to address business requirements, facilitate seamless data exchange, and drive differentiated clinical and financial outcomes. You will bridge the gap between business needs and technology capabilities by translating business requirements into technical specifications and communicate your expert understanding to both internal and external stakeholders. The ideal candidate will have a strong background in healthcare and/or Medicaid homecare, revenue cycle operations, and standard interoperability data exchange formats (e.g., X12, HL7, APIs).
This position is available to candidates currently residing in the New York City, Minneapolis, and Washington DC Metro Areas.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Job Duties
- Collaborate with stakeholders to gather and analyze business requirements, goals, challenges, and technical needs, and translate these requirements into technical specifications
- Create high-level architectural and design specifications, with attention to system integration, interoperability, and feasibility analysis
- Bridge the gap between business stakeholders and technical teams, communicating complex technical concepts in a clear and understandable manner
- Present designs, proposals, and recommendations to stakeholders, gather feedback, and align solutions with interoperability standards and compliance while maintaining requirement integrity
- Provide technical leadership and guidance throughout the project lifecycle; collaborate with internal and external stakeholders to ensure that the solution is implemented according to the specifications and best practices
- Deliver expert-level support for complex integration challenges
- Proactively identify opportunities to optimize performance, scalability, quality, and advocate for process improvements
Other Job Duties
- Other duties as assigned by supervisor or HHAeXchange leader.
Travel Requirements
- Travel up to 10%, including overnight travel
Required Education, Experience, Certifications and Skills
- 5+ years’ experience with complex customer implementations & system integration
- Ability to understand business requirements, design best-fit solutions, and translate them into technical specifications
- Excellent verbal, written and interpersonal communication skills
- Facilitate communication of technical details to non-technical individuals
- Strong customer-facing presence with proven ability to deliver compelling presentations, influence decision making, and facilitate productive meetings with customers, vendors, and 3rd parties
- Highly engaging and collaborative style in working cross-functionally
- Strong technical & project management acumen with the ability to drive operational excellence through partnerships with cross-functional teams
- Strong troubleshooting skills; be able to quickly analyze and resolve issues
- Thinks creatively, highly driven, and self-motivated
- Quick learner who thrives in a dynamic and fast-paced environment
- Experience with Jira, ticketing supporting system, preferred
- Experience with Healthcare interoperability standards (e.g., X12, HL7, APIs), preferred
- Understands protocols, middleware, architecture, and security standards related to interoperability data exchange and systems, preferred
- Experience working with State Medicaid Agencies, MCO’s, and Homecare Providers; with experience in a SaaS environment preferred
The base salary range for this US-based, full-time, and exempt position is $105,000 - $115,000, not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.
This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.
HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.
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What We Do
At HHAeXchange, we believe that healthcare should be simple, effective, and transparent. Since 2008, HHAeXchange has been at the forefront of delivering better homecare by helping payers and providers achieve operational efficiency, increase compliance, and improve patient outcomes. Today, HHAeXchange is the premiere homecare management software for the Medicaid LTSS population. Our acquisition of Annkissam, a leading provider of enterprise software for self-direction services, allows us to deliver the most complete, end-to-end homecare management solution in the market. We act as the single source of truth in connecting providers, payers, and members through our intuitive web-based platform, enabling unparalleled communication, transparency, and visibility.
