- Lead requirements gathering and design sessions within Quote-to-Cash processes, including industry-specific functions and approaches.
- Create and document cohesive solution designs that utilize best practices and meet customer objectives.
- Provide technical leadership to project teams, guiding consultants and developers through implementation details.
- Own and be accountable for project tasks, ensuring timely and high-quality delivery.
- Execute and teach effective processes including project methodologies, programming standards, and meeting preparation.
- Provide sound technical and business advice to customers regarding solution adoption and long-term success.
- Design and implement robust systems and processes, ensuring efficiency and scalability.
- Undertake complex analysis, tracing performance implications through data and system interactions.
- Formulate broader perspectives by recognizing interrelationships between elements and arriving at coherent conclusions.
- Deliver to clear outcome-based targets and measures with a strong sense of urgency.
- Participate in pre-sales activities, providing technical expertise and solution design support.
Requirements
Requirements & Competencies
- Experience with RCA/RCB implementations.
- 2+ years of solution architecture and design experience with Salesforce CPQ and/or Billing.
- 3+ years of design and configuration experience with Salesforce CPQ.
- 2+ years of experience with recurring billing SaaS solutions, Apex, and web-based programming languages (HTML/JavaScript).
Skill Set
- 5+ years of experience as a team member in successful implementations of CPQ, CRM, Billing, and/or ERP systems.
- 4+ years of solution architecture and design experience in CPQ, CRM, Billing, and/or ERP systems.
- Strong technical skills with Salesforce CPQ and/or Billing implementation and architecture experience.
- Knowledge and hands-on experience with Salesforce CORE Cloud capabilities (Customer Data Platform, MuleSoft Integration, OmniStudio, Einstein Analytics).
- Understanding of efficient business processes (sales, order management, logistics).
- Strong communication skills with experience in messaging to external customers.
- High motivation and willingness to do whatever it takes to ensure customer and company success.
- 2+ years of experience with e-Business or SaaS applications and web-based programming languages/technologies.
- Deep experience with the Quote-to-Cash process.
- BS/BA in a business discipline.
Benefits
Skills Required
- Experience with RCA/RCB implementations
- 2+ years of solution architecture and design experience with Salesforce CPQ and/or Billing
- 3+ years of design and configuration experience with Salesforce CPQ
- 2+ years of experience with recurring billing SaaS solutions
- Experience with Apex
- Experience with web-based programming languages (HTML/JavaScript)
- 5+ years as a team member in implementations of CPQ, CRM, Billing, and/or ERP systems
- 4+ years of solution architecture and design experience in CPQ, CRM, Billing, and/or ERP systems
- Knowledge and hands-on experience with Salesforce core capabilities (Customer Data Platform, MuleSoft Integration, OmniStudio, Einstein Analytics)
- Understanding of sales, order management, and logistics business processes
- Strong communication skills and experience messaging to external customers
- 2+ years of experience with e-Business or SaaS applications
- Deep experience with the Quote-to-Cash process
- BS/BA in a business discipline
What We Do
OSF Digital is a top digital transformation and leading global commerce solutions company, known for its expertise in data-driven AI-powered Salesforce multi-cloud solutions, enterprise CRM, CMS, OMS, connected commerce, online shop management, and cloud application development. Our agile approach allows us to scale global growth quickly, and deliver innovative solutions across channels, devices and locales to enterprises and emerging businesses across B2B and B2C sectors. As a certified Salesforce partner, we are consistently recognized for our innovative solutions, exemplifying our unwavering commitment to advancing digital transformation. Notable awards include the 2023 Salesforce Partner Innovation Award in Emerging Technology - Customer 360 and the 2022 Salesforce Commerce Cloud Partner of the Year for Best Go Faster with Commerce. Our core values—OneTeam, ResultsAnywhere, Outperform, OSFExcellence, Driven By Change, and OSF Strong—guide our client, partner, employee, and community engagements, underpinning our commitment to excellence and continuous innovation. Acknowledged for our dedication to our team's well-being and commitment to cultivating an environment where innovative ideas thrive, we're honored to be a Great Place to Work® Certified™ organization in ASEAN and ANZ and listed among Fast Company's The 50 Best Workplaces for Innovators. We’re proud to celebrate our 20th anniversary with a team of over 2200 employees working from anywhere, and operating in various locations worldwide, including Canada, the U.S., the UK, France, Germany, Brazil, Spain, Romania, Turkey, Ukraine, Colombia, Australia, New Zealand, and Japan. Ultimately, OSF Digital Foundation is actively involved in philanthropic, cultural, and educational activities to help people in the communities where OSF operates to build a better life. For more information about our services and expertise, or to speak with a digital transformation specialist, please visit osf.digital
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