The Role
Leads end-to-end CRM solution architecture using Microsoft Dynamics 365 and Power Platform. Designs integration strategies, data architectures, customization frameworks, and scalable enterprise solutions. Translates business and technical requirements into secure, maintainable CRM designs, guides implementation teams, ensures architectural standards, documents solutions, and supports technical decision-making with stakeholders.
Summary Generated by Built In
Role Overview:
We are seeking an experienced CRM Solution Architect with 12+ years of experience to lead the end-to-end design and architecture of CRM solutions leveraging Microsoft Dynamics 365 and Power Platform. The role will be responsible for translating business requirements into scalable, secure, and integrated CRM solutions aligned with enterprise architecture and business objectives.
Key Responsibilities:
We are seeking an experienced CRM Solution Architect with 12+ years of experience to lead the end-to-end design and architecture of CRM solutions leveraging Microsoft Dynamics 365 and Power Platform. The role will be responsible for translating business requirements into scalable, secure, and integrated CRM solutions aligned with enterprise architecture and business objectives.
Key Responsibilities:
- Lead end-to-end CRM solution architecture and design across Microsoft Dynamics 365 and Power Platform.
- Define integration strategy and architecture for CRM and surrounding enterprise systems.
- Design robust data architecture, including data models, data flows, governance, and integration considerations.
- Develop customisation and extensibility strategies, ensuring solutions are scalable and maintainable.
- Evaluate functional and technical requirements and translate them into appropriate CRM solution designs.
- Provide architectural guidance to development and implementation teams.
- Ensure adherence to enterprise architecture, security, scalability, performance, and best-practice standards.
- Support technical decision-making and identify opportunities to optimise the CRM landscape.
- 12+ years of overall IT/CRM experience, with strong experience in solution architecture.
- Strong expertise in Microsoft Dynamics 365 CRM and Microsoft Power Platform.
- Proven experience in CRM solution design, integration architecture, data architecture, and customisation planning.
- Strong understanding of enterprise integration patterns, APIs, data management, and CRM architecture principles.
- Ability to work with business and technical stakeholders to define practical, scalable solutions.
- Strong communication, stakeholder management, and architectural documentation skills.
- End-to-end CRM solution architecture and design.
- CRM integration strategy and architecture.
- Data architecture and data-flow design.
- Customisation and extensibility strategy.
- Architecture documentation and technical guidance for implementation teams.
Skills Required
- 12+ years of overall IT or CRM experience
- Strong experience in solution architecture
- Strong expertise in Microsoft Dynamics 365 CRM
- Strong expertise in Microsoft Power Platform
- Experience in CRM solution design and integration architecture
- Experience in data architecture and customization planning
- Understanding of enterprise integration patterns, APIs, data management, and CRM architecture principles
- Ability to work with business and technical stakeholders to define scalable solutions
- Strong communication, stakeholder management, and architectural documentation skills
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The Company
What We Do
NorthBay is an AWS Premier Partner focused on Database & Application migrations, data & analytics, DevOps & DataOps, application modernization and ML/Ai. Our practice areas include big data and analytics, machine learning, artificial intelligence and database migrations.
