Solution Architect Lead

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.   

WHO WE ARE:  

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.   

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.  

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.  

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!  

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter. 

Title: Solution Architect Lead

WHAT YOU’LL DO:

The Solution Architect Lead at Duck Creek Technologies plays a critical client-facing role, responsible for interpreting and translating client requirements into solutions that leverage Duck Creek’s suite of offerings. The Solution Architect Lead ensures that proposed solutions are designed, costed, and transitioned effectively for successful implementation. Operating as a subject matter expert, this role involves close collaboration with sales teams, delivery partners, and internal stakeholders to drive deal success and solution integrity.

• Understand and translate buyer requirements into a comprehensive solution plan, proposal, and cost estimate, leveraging standardized processes and offerings.
• Conduct high-level requirements workshops to gather and refine client needs.
• Drive necessary sign-offs for proposed solutions by articulating client business objectives, solution risks, budget considerations, and preferences.
• Balance competing priorities among stakeholders to define acceptable risk levels and ensure compliance with Duck Creek standards and best practices.
• Manage the transition of selected solutions, including assumptions, risks, and mitigation plans, to the implementation services organization or partners.
• Review and provide input on services proposals led by implementation partners.
• Escalate technical or domain-specific inquiries to appropriate subject matter experts within Duck Creek.
• Prepare estimates, schedules, work plans, and resource/sourcing plans for proposed solutions.
• Define inputs required to create cost models, focusing on services and ancillary costs of implementation.
• Act as a key member of the sales team to represent the proposed solution to client stakeholders and internal Duck Creek groups.
• Participate in market-building initiatives with existing and prospective clients and implementation partners.
• Maintain up-to-date knowledge of trends, buyer values, and industry insights, with a focus on the North American region. Perform all other duties and activities as required.

WHAT YOU’VE DONE:

• High School Diploma or GED equivalent
• 6+-years of professional experience, including delivery experience covering planning and mobilization.
• Hands-on experience with systems implementation in one or more Property & Casualty (P&C) insurance software products (e.g., Policy, Billing, Claims, Agency Management, Reinsurance, or Data & Analytics).
• Strong understanding of the software development lifecycle, particularly for P&C insurance software.
• Experience working with SaaS platforms and articulating their benefits to clients.

PREFERRED

• Bachelor’s degree, its equivalent degree, or commensurate professional experience
• Experience implementing Duck Creek solutions for Policy Administration and/or Billing.
• Knowledge of value proposition and business case development for P&C insurance clients.
• Familiarity with Software as a Service (SaaS) migration projects, particularly for P&C insurers transitioning from on-premises systems.=

Knowledge, Skills, Abilities & Behaviors:

• Expertise in solution architecture, including estimating, configuration, costing, and sourcing within the context of a sales process (e.g., RFI/RFP, workshops, SOW creation).
• Deep understanding of the Property & Casualty insurance industry, including its business processes and challenges.
• Strong knowledge of Duck Creek’s Example Platform and its suite of products.
• Proficiency in articulating the benefits of SaaS and cloud-native solutions to clients.
• Exceptional analytical and problem-solving skills with a focus on delivering creative, practical solutions.
• Strong verbal and written communication skills, with the ability to translate complex technical concepts into client-friendly language.
• Proven ability to collaborate with cross-functional teams and manage stakeholder expectations.
• Solid understanding of project risk management and mitigation planning.
• Ability to work independently and manage multiple projects simultaneously in a fast-paced environment.
• Experience with agile methodologies and iterative development practices.
• Knowledge of industry trends, competitive landscape, and emerging technologies in the insurance technology space.
• Skilled in conducting workshops and facilitating discussions with diverse client teams.
• Strong organizational skills, attention to detail, and a results-driven approach.
• Adaptable to changing priorities, with a focus on continuous improvement and learning.

Other Requirements:

• Travel: 10-25%
• Work Authorization: Legally authorized to work in the country of the job location.

WHAT WE STAND FOR:  

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems.  As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.  

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/. 

Please let us know if you encounter accessibility barriers with our web content by sending an email to [email protected]. 

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.  

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